Ziyanda Princess Zwane

• maintenance of the store image, presentation and promotion of stock, stock management, promotional implementation and correct pricing of products according to our price image guidelines within the area.
• Increase sales by focusing on exceptional customer service and world-class store standards,
• Stock loss is minimized by having a healthy culture and following security measures, stock and cash handling procedures within the area.
• Manage a low cost business according to the company’s low cost culture by driving efficiencies in the area.
• Ensure administrative duties within the stores are done on time, every time according to the company guidelines. Together with overseeing your own area admin as required.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• People Management by overseeing all aspects of the areas’ people support function.

• Increase Sales - by ensuring good customer service, maintenance of the store image, presentation and promotion of stock ,stock management and correct pricing of products
• Minimizing stock Loss through compliance with security measures
• Drive a low cost business according to company standards
• Ensure administrative duties within the store are in accordance with company guidelines
• Management of team - training ,coaching and performance management of team members
  while maintaining the company culture

• Respond to internal audits

• Check and collate credit notes

• Check and capture creditors

• Process payments

• Monitor, collate and file documents

• Issue receipts

• Kept reception area clean and neat to give visitors positive first impression.
• Sorted, received and distributed mail correspondence between departments and personnel.
• Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Perform admin duties as and when required

• Processed POS transactions, including cheques, cash and credit purchases or refunds.
• General administration duties
• Answered calls received by the store (receptionist for sales team)