
Dedicated professional with strong communication, negotiation, and interpersonal skills. Delivered high standards of customer service while maintaining composure under pressure and meeting strict deadlines. Demonstrated proactive problem-solving and resourcefulness, contributing positively to team dynamics and overall goals.
Interviewing clients
Case documentation
Crisis intervention
Data collection
Client engagement
Effective communication
Active listening
Attention to detail
Time Management
Meeting deadlines
Teamwork
Bilingual proficiency
Ethical Conduct
Computer Literacy