Zithelile Khathide
Account Manager
Diepkloof
Summary
Highly organized and proactive individual with excellent communication skills, strong work ethic and over 4 years of experience in the management industry. Proven ability to work well in team environments and collaborate effectively with colleagues. Seeking a full - time job to develop professional skills and contribute to a dynamic organization.
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Account Manager
Sauce Advertising
Joburg
09.2024 - Current
- Work closely with the traffic and creative department to prioritize
- Work very Closely with the Events and Activations team to ensure that all costings have been raised prior to events and Activations
- Work with the Events manager to ensure that we have enough product prior to activations
- Work closely with the PR manager to ensure that relationship between THB, Client and the brand ambassadors and influencers is productive and beneficial to all parties involved
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Account Manager
The Hardy Boys VML COMPANY
Durban
10.2023 - 04.2024
- Work closely with the traffic and creative department to prioritize
- Co-Ordinate meetings with the business unit (internally)
- Management of day to day financial administration for the business unit including raising CE's, billings and invoicing.
- Manage clients accounts and admin including client and partner
Account Manager
Wunderman Thompson
Joburg
01.2022 - 10.2023
- Co-Ordinate meetings with the business unit (internally)
- Management of day to day financial administration for the business unit including raising CE's, billings and invoicing.
- Manage clients accounts and admin including client and partner
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Matric -
Fidelitas Secondary School
Joburg , South Africa 01.2011 - 01.2014
National Certificate Advertising - Level 5 - Learnership
Red And Yellow Creative School
Joburg , South Africa 01.2017 - 01.2019
Skills
- Attention to detail
- Effective communication Skills
- Creativity
- Critical Thinking
- Leadership
- Project Management
- Teamwork
- Problem - solving
Timeline
Account Manager
Sauce Advertising
09.2024 - Current
Account Manager
The Hardy Boys VML COMPANY
10.2023 - 04.2024
Account Manager
Wunderman Thompson
01.2022 - 10.2023
National Certificate Advertising - Level 5 - Learnership
Red And Yellow Creative School
01.2017 - 01.2019
Matric -
Fidelitas Secondary School
01.2011 - 01.2014
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