Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Zipozihle Ncapayi

Administrator , Customer Service And Data Capturing

Summary

Dedicated and detail-oriented individual with experience in administration,customer service, and data capturing seeking a Receptionist / Admin Assistance / Customer Service role to utilize skills in customer interaction ,admin support and operational efficiency.

Overview

10
10
years of professional experience

Work History

Assistant Branch Manager

KND Finance
09.2014 - 04.2024
  • Managed daily operations,including data capturing,handling calls and administration duties using MS Word ad Excel.
  • Provide excellent customers service, addressing customers inquiries and concerns in a timely and professional manner.
  • Answering calls, Emails and Internet.
  • Oversaw training and development initiatives for new staff members.
  • Collaborated with various departments to streamline processes and improve efficiency.


Education

Bachelor's Degree(in Progress) - Management Accounting

Unisa
Gqeberha,South Africa
04.2001 -

No Degree - Certificate in Accounting Science

Unisa (Still Waiting For The Certificate)
Gqeberha, South Africa
04.2001 -

High School Diploma -

Khumbulani High School
Gqeberha
04.2001 -

Skills

Communication

Additional Information

References


Mr Thinus Engelbrecht -Knd Finance Manager 041 582 3431 / 074 472 1504


Nomasomi Ndwayana - Assessor 076 639 4979

Timeline

Assistant Branch Manager

KND Finance
09.2014 - 04.2024

Bachelor's Degree(in Progress) - Management Accounting

Unisa
04.2001 -

No Degree - Certificate in Accounting Science

Unisa (Still Waiting For The Certificate)
04.2001 -

High School Diploma -

Khumbulani High School
04.2001 -

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Zipozihle NcapayiAdministrator , Customer Service And Data Capturing