Zipozihle Ncapayi
Administrator , Customer Service And Data Capturing
Summary
Dedicated and detail-oriented individual with experience in administration,customer service, and data capturing seeking a Receptionist / Admin Assistance / Customer Service role to utilize skills in customer interaction ,admin support and operational efficiency.
Overview
10
10
years of professional experience
Work History
Assistant Branch Manager
KND Finance
Gqeberha
09.2014 - 04.2024
- Managed daily operations,including data capturing,handling calls and administration duties using MS Word ad Excel.
- Provide excellent customers service, addressing customers inquiries and concerns in a timely and professional manner.
- Answering calls, Emails and Internet.
- Oversaw training and development initiatives for new staff members.
- Collaborated with various departments to streamline processes and improve efficiency.
Education
Bachelor's Degree(in Progress) - Management Accounting
Unisa
Gqeberha,South Africa 04.2001 -
No Degree - Certificate in Accounting Science
Unisa (Still Waiting For The Certificate)
Gqeberha, South Africa 04.2001 -
High School Diploma -
Khumbulani High School
Gqeberha 04.2001 -
Skills
Communication
Admin Diligent
Handling calls and Emails
Interpersonal skills
Computer Literate
Client Service
Attention to detail
Time Management
Additional Information
References
Mr Thinus Engelbrecht -Knd Finance Manager 041 582 3431 / 074 472 1504
Nomasomi Ndwayana - Assessor 076 639 4979
Timeline
Assistant Branch Manager
KND Finance
09.2014 - 04.2024
Bachelor's Degree(in Progress) - Management Accounting
Unisa
04.2001 -
No Degree - Certificate in Accounting Science
Unisa (Still Waiting For The Certificate)
04.2001 -
High School Diploma -
Khumbulani High School
04.2001 -