Ziphozonke Gumbi

Duties:

• Established network specifications and analyzed workflow, access, information and security requirements.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
• Created patches and solutions to fix bugs in existing applications.
• Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
• Worked with users to determine areas of technology in need of improved usability.
• Served as subject matter expert on proposed technology purchases.
• Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
• Tested software remotely and onsite for server sets to maintain operational readiness.
• Provisioned new software and hardware for use, following established security policies.
• Detailed upcoming software upgrades and system sprints to team members.
• Mentored employees and offered constructive feedback for performance improvement.
• Oversaw IT activities to laptops, tablets and PDAs for corporate users.
• Established network specifications and analyzed workflow, access, information and security requirements.