Hiking, reading, music, photography
Zipho Bongiwe Ndimande
Scholar Transporter I Uber Driver
Pretoria
Work Preference
Summary
Dependable and safety-focused professional with extensive experience in delivering reliable transportation services across private and public sectors. Recognized for exceptional punctuality, outstanding customer service, and effective route management, with a proven track record as a Scholar Transporter and Uber Driver. Possesses a solid understanding of transport operational rhythms and a commitment to maintaining a secure and convenient environment for all passengers. Highly adaptable, patient, and communicative, consistently striving to ensure a stress-free and safe commuting experience.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Scholar Transporter | Uber Driver
SELF EMPLOYED
05.2022 - Current
- Maintained a 100% safety record transporting children, consistently praised by parents for punctuality, reliability, and professionalism.
- Achieved and maintained an Uber driver rating of 4.9/5, based on rider feedback for quality of service and vehicle cleanliness.
- Built a loyal client base in the local community, leading to increased word-of-mouth referrals and consistent monthly revenue growth.
- Successfully implemented cost-saving measures by optimizing fuel-efficient routes, resulting in a reduction in monthly fuel expenses.
- Safely transport school children to and from educational institutions, ensuring strict adherence to time schedules, road safety, and child protection protocols.
- Cultivated a welcoming, caring, and secure environment within the vehicle, fostering trust with both children and parents.
- Maintain open and proactive communication with parents, providing regular updates and ensuring full transparency on routes, delays, or concerns.
- Execute all driving responsibilities under Uber’s platform, offering exceptional customer service to riders while maintaining a 5-star satisfaction rating.
- Strategically plan daily routes using GPS navigation and traffic monitoring tools to optimize efficiency and minimize travel time.
- Perform pre-trip vehicle inspections and ensure continuous roadworthiness by scheduling regular maintenance, servicing, and safety checks.
- Manage bookings, cancellations, and customer interactions via mobile platforms and applications.
- Ensure all legal and insurance documentation is up to date and aligned with national transport regulations.
- Promote repeat business through courteous service, clean vehicle conditions, and professional conduct.
Production Assistant & Office Administrator
URBAN BREW STUDIOS
09.2014 - 03.2015
- Provided comprehensive administrative and logistical support to television production teams, ensuring smooth operations throughout the production cycle.
- Responded to viewer inquiries and requests, maintaining audience engagement and enhancing the studio’s public-facing communications.
- Co-ordinated and arranged travel logistics and accommodation bookings for crew and cast, ensuring all arrangements were aligned with production schedules and budgets.
- Distributed daily production documentation (call sheets, scripts, memos) to departments and personnel, contributing to effective coordination across teams.
- Served as driver for cast and production crew, ensuring timely arrival at sets and shooting locations, while adhering to safety protocols.
- Provided oversight for office operations, including inventory management of supplies, ordering materials, and maintaining an organized workspace.
- Managed incoming and outgoing correspondence, including emails, packages, and client communications, supporting both internal and external relations.
- Handled a variety of general office administrative duties, such as filing, recordkeeping, and document processing, contributing to overall operational efficiency.
Receptionist
VIRGIN ACTIVE & FITNESS CLUB
01.2013 - 05.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Field Interviewer & Driver
IPSOS (PTY) LTD
03.2008 - 09.2012
- Consistently met or exceeded daily and weekly response rate targets, contributing to the successful completion of national-level surveys.
- Recognized by management for high-quality data collection and excellent interpersonal skills, leading to repeated inclusion in high-profile projects.
- Reduced travel-related delays by implementing efficient field routing plans, increasing interviewer productivity and saving fuel costs.
- Assisted in training new team members on interview protocols and driving procedures, contributing to overall team effectiveness.
- Maintained a clean driving record and vehicle safety compliance throughout tenure, ensuring uninterrupted field operations.
- Conducted in-person and telephonic interviews to gather accurate data for a variety of market and social research studies, adhering strictly to project guidelines and ethical standards.
- Explained survey objectives and interpreted complex questions to ensure respondent understanding and meaningful participation.
- Identified inconsistencies in responses, applying probing and clarification techniques to ensure data integrity and completeness.
- Accurately recorded responses using both digital systems and manual forms, ensuring alignment with data entry and coding protocols.
- Reviewed completed questionnaires for quality assurance, correcting errors and reporting anomalies to supervisors.
- Co-ordinated travel to respondent homes, workplaces, or public areas to conduct interviews across various regions.
- Served as team driver, ensuring timely pick-up and drop-off of field agents along predetermined routes while maintaining safety and punctuality.
- Conducted daily vehicle inspections, managed vehicle logs, and ensured adherence to road safety regulations and company maintenance policies.
- Scheduled and coordinated interview sessions and team logistics to optimize workflow and meet project deadlines.
- Provided field-level supervision by monitoring peer interviewers’ performance and offering feedback when necessary.
- Liaised with Field Managers to report progress, submit completed surveys, and escalate challenges or feedback from the field.
- Handled administrative duties, including completing attendance records, tracking respondent quotas, and updating daily work logs.
Education
BEd - Intermediate Phase
Varsity College
01.2020
Intro to Business & Marketing Research
University of Pretoria
01.2012
Questionnaire Design in Business & Marketing Research
University of Pretoria
01.2004
National Senior Certificate -
ICESA Matric School
01.2004
Skills
Passenger & scholar transport safety
GPS navigation expertise
Efficient pickups and drop-offs
Professional interpersonal communication
Record-keeping and logbook maintenance
Ability to adjust to varying schedules
Incident response management
Dependable vehicle maintenance
Computer Literacy
MS Word | MS Outlook | MS PowerPoint | MS Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Interests
Languages
English
Upper intermediate (B2)
Timeline
Scholar Transporter | Uber Driver
SELF EMPLOYED
05.2022 - Current
Production Assistant & Office Administrator
URBAN BREW STUDIOS
09.2014 - 03.2015
Receptionist
VIRGIN ACTIVE & FITNESS CLUB
01.2013 - 05.2013
Field Interviewer & Driver
IPSOS (PTY) LTD
03.2008 - 09.2012
Intro to Business & Marketing Research
University of Pretoria
Questionnaire Design in Business & Marketing Research
University of Pretoria
BEd - Intermediate Phase
Varsity College
National Senior Certificate -
ICESA Matric School