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Overview
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Skills
Computer Literacy
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Quote
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Zipho Bongiwe Ndimande

Zipho Bongiwe Ndimande

Scholar Transporter I Uber Driver
Pretoria

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Career advancementCompany CultureWork-life balancePersonal development programsHealthcare benefitsTeam Building / Company RetreatsPaid sick leave

Summary

Dependable and safety-focused professional with extensive experience in delivering reliable transportation services across private and public sectors. Recognized for exceptional punctuality, outstanding customer service, and effective route management, with a proven track record as a Scholar Transporter and Uber Driver. Possesses a solid understanding of transport operational rhythms and a commitment to maintaining a secure and convenient environment for all passengers. Highly adaptable, patient, and communicative, consistently striving to ensure a stress-free and safe commuting experience.

Overview

18
18
years of professional experience
2
2
Languages

Work History

Scholar Transporter | Uber Driver

SELF EMPLOYED
05.2022 - Current
  • Maintained a 100% safety record transporting children, consistently praised by parents for punctuality, reliability, and professionalism.
  • Achieved and maintained an Uber driver rating of 4.9/5, based on rider feedback for quality of service and vehicle cleanliness.
  • Built a loyal client base in the local community, leading to increased word-of-mouth referrals and consistent monthly revenue growth.
  • Successfully implemented cost-saving measures by optimizing fuel-efficient routes, resulting in a reduction in monthly fuel expenses.
  • Safely transport school children to and from educational institutions, ensuring strict adherence to time schedules, road safety, and child protection protocols.
  • Cultivated a welcoming, caring, and secure environment within the vehicle, fostering trust with both children and parents.
  • Maintain open and proactive communication with parents, providing regular updates and ensuring full transparency on routes, delays, or concerns.
  • Execute all driving responsibilities under Uber’s platform, offering exceptional customer service to riders while maintaining a 5-star satisfaction rating.
  • Strategically plan daily routes using GPS navigation and traffic monitoring tools to optimize efficiency and minimize travel time.
  • Perform pre-trip vehicle inspections and ensure continuous roadworthiness by scheduling regular maintenance, servicing, and safety checks.
  • Manage bookings, cancellations, and customer interactions via mobile platforms and applications.
  • Ensure all legal and insurance documentation is up to date and aligned with national transport regulations.
  • Promote repeat business through courteous service, clean vehicle conditions, and professional conduct.

Production Assistant & Office Administrator

URBAN BREW STUDIOS
09.2014 - 03.2015
  • Provided comprehensive administrative and logistical support to television production teams, ensuring smooth operations throughout the production cycle.
  • Responded to viewer inquiries and requests, maintaining audience engagement and enhancing the studio’s public-facing communications.
  • Co-ordinated and arranged travel logistics and accommodation bookings for crew and cast, ensuring all arrangements were aligned with production schedules and budgets.
  • Distributed daily production documentation (call sheets, scripts, memos) to departments and personnel, contributing to effective coordination across teams.
  • Served as driver for cast and production crew, ensuring timely arrival at sets and shooting locations, while adhering to safety protocols.
  • Provided oversight for office operations, including inventory management of supplies, ordering materials, and maintaining an organized workspace.
  • Managed incoming and outgoing correspondence, including emails, packages, and client communications, supporting both internal and external relations.
  • Handled a variety of general office administrative duties, such as filing, recordkeeping, and document processing, contributing to overall operational efficiency.

Receptionist

VIRGIN ACTIVE & FITNESS CLUB
01.2013 - 05.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Field Interviewer & Driver

IPSOS (PTY) LTD
03.2008 - 09.2012
  • Consistently met or exceeded daily and weekly response rate targets, contributing to the successful completion of national-level surveys.
  • Recognized by management for high-quality data collection and excellent interpersonal skills, leading to repeated inclusion in high-profile projects.
  • Reduced travel-related delays by implementing efficient field routing plans, increasing interviewer productivity and saving fuel costs.
  • Assisted in training new team members on interview protocols and driving procedures, contributing to overall team effectiveness.
  • Maintained a clean driving record and vehicle safety compliance throughout tenure, ensuring uninterrupted field operations.
  • Conducted in-person and telephonic interviews to gather accurate data for a variety of market and social research studies, adhering strictly to project guidelines and ethical standards.
  • Explained survey objectives and interpreted complex questions to ensure respondent understanding and meaningful participation.
  • Identified inconsistencies in responses, applying probing and clarification techniques to ensure data integrity and completeness.
  • Accurately recorded responses using both digital systems and manual forms, ensuring alignment with data entry and coding protocols.
  • Reviewed completed questionnaires for quality assurance, correcting errors and reporting anomalies to supervisors.
  • Co-ordinated travel to respondent homes, workplaces, or public areas to conduct interviews across various regions.
  • Served as team driver, ensuring timely pick-up and drop-off of field agents along predetermined routes while maintaining safety and punctuality.
  • Conducted daily vehicle inspections, managed vehicle logs, and ensured adherence to road safety regulations and company maintenance policies.
  • Scheduled and coordinated interview sessions and team logistics to optimize workflow and meet project deadlines.
  • Provided field-level supervision by monitoring peer interviewers’ performance and offering feedback when necessary.
  • Liaised with Field Managers to report progress, submit completed surveys, and escalate challenges or feedback from the field.
  • Handled administrative duties, including completing attendance records, tracking respondent quotas, and updating daily work logs.

Education

BEd - Intermediate Phase

Varsity College
01.2020

Intro to Business & Marketing Research

University of Pretoria
01.2012

Questionnaire Design in Business & Marketing Research

University of Pretoria
01.2004

National Senior Certificate -

ICESA Matric School
01.2004

Skills

Passenger & scholar transport safety

GPS navigation expertise

Efficient pickups and drop-offs

Professional interpersonal communication

Record-keeping and logbook maintenance

Ability to adjust to varying schedules

Incident response management

Dependable vehicle maintenance

Computer Literacy

MS Word | MS Outlook | MS PowerPoint | MS Excel

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Interests

Hiking, reading, music, photography

Languages

English
Upper intermediate (B2)

Timeline

Scholar Transporter | Uber Driver

SELF EMPLOYED
05.2022 - Current

Production Assistant & Office Administrator

URBAN BREW STUDIOS
09.2014 - 03.2015

Receptionist

VIRGIN ACTIVE & FITNESS CLUB
01.2013 - 05.2013

Field Interviewer & Driver

IPSOS (PTY) LTD
03.2008 - 09.2012

Intro to Business & Marketing Research

University of Pretoria

Questionnaire Design in Business & Marketing Research

University of Pretoria

BEd - Intermediate Phase

Varsity College

National Senior Certificate -

ICESA Matric School
Zipho Bongiwe NdimandeScholar Transporter I Uber Driver