ZIPHILILE MARARENI
ADMINISTRATOR
Midrand
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Overview
9
9
years of professional experience
2009
2009
years of post-secondary education
Work History
Central Administrator
Planetfitness
03.2020 - Current
- Refunds
- Data Capturing
- Invoicing
- Credit control
- Customer Service
Customer Service Agent/Collections Agent
Vodacom pty (Cap Corp consulting)
02.2016 - 12.2018
- Customer service
- Debt Collection
- Managed inbound and outbound calls as per required SLA
Business Administrator
Vodacom pty (Cap Corp Consulting)
12.2018 - 12.2019
- Refunds
- Debit and Credit notes
- Filling
- Customer service
- Developed monthly reports.
- Managed a team of administrative professionals, providing guidance and support to ensure successful completion of daily tasks.
- Increased employee satisfaction rates through development of recognition programs that rewarded hard work.
Education
Matric - 12
Windermere High School
WESTERN CAPE12.2009
Skills
Customer Service 100%
Debt Collection 100%
Business Admin 80%
Timeline
Central Administrator
Planetfitness
03.2020 - Current
Business Administrator
Vodacom pty (Cap Corp Consulting)
12.2018 - 12.2019
Customer Service Agent/Collections Agent
Vodacom pty (Cap Corp consulting)
02.2016 - 12.2018
Matric - 12
Windermere High School