ZINZILE NICOLE KHESWA
Aspiring Au Pair
Johannesburg
Summary
Proficient Au Pair skilled in household chores, shopping, and activity planning. Familiar with offering homework assistance, managing extra-curricular activities and keeping kids safe in all environments. Offering 5 years of related experience.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
Work History
BARISTA
ALLIANCE FRANCAISE
03.2023 - Current
- Makes product recommendations after thoroughly analysing the needs and preferences of each unique customer
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Promoted additional items with beverages, increasing store sales.
Babysitter, Part-time
The Jakenis
01.2023 - Current
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
Mathematic Literacy & English FAL Tutor, Volunteer
Phumelela Institute
01.2023 - Current
- Strengthened students'' understanding of grammar rules by providing targeted instruction during individual or group sessions.
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Organized supplementary materials for students requiring additional assistance outside of scheduled tutoring hours.
- Developed and maintained courteous and effective working relationships.
Waitress
Not Bread Alone Bakery
12.2020 - 06.2022
- Greeted new customers, discussed specials, and took drink orders.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new young employees, sharing knowledge and expertise of coffees, teas, and the restaurant.Trained new young team members with positive reinforcement and respectful, encouraging coaching.
Education
NATIONAL SENIOR CERTIFICATE -
AFRICA HOUSE COLLEGE
JOHANNESBURG 01.2020 - 11.2020
Skills
Complaint resolution
REFERENCES
ALLIANCE FRANCAISE - MR DANIEL MBIYE
-+27 84 640 4266
CHILD CARE - MR MTHANDAZO TSHABANGU
-+27 74 869 3986
NOT BREAD ALONE BAKERY - MRS CORNA HEBBERT
-+27 83 2952093
Certification
Becoming a professional barista- Alison
Timeline
Early Childhood Crisis and Trauma -Alison
04-2024
Mental Healthcare in Children and Young Adults -Alison
03-2024
Becoming a professional barista- Alison
02-2024
BARISTA
ALLIANCE FRANCAISE
03.2023 - Current
Babysitter, Part-time
The Jakenis
01.2023 - Current
Mathematic Literacy & English FAL Tutor, Volunteer
Phumelela Institute
01.2023 - Current
Waitress
Not Bread Alone Bakery
12.2020 - 06.2022
NATIONAL SENIOR CERTIFICATE -
AFRICA HOUSE COLLEGE
01.2020 - 11.2020
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