Summary
Overview
Work History
Education
Skills
Timeline
References
Generic
Zinzi Sakwe

Zinzi Sakwe

Alexandra

Summary

Human resources professional with substantial experience in driving organizational success through strategic HR initiatives. Demonstrates strong focus on team collaboration and consistently achieving results. Known for adaptability, reliability, and ability to manage diverse HR functions, including employee relations and performance management.

Overview

26
26
years of professional experience

Work History

HR Business Partner

Amrod Corporate Gifts
12.2019 - Current
  • Partnered with leadership to evaluate and enhance HR policies and procedures.
  • Managed end-to-end recruitment, hiring, and onboarding processes.
  • Facilitated conflict resolution and disciplinary procedures to maintain workplace harmony.
  • Handled payroll inputs and resolved related queries efficiently.
  • Ensured compliance with leave processes and addressed employee concerns.
  • Acted as first-line HR support for night shift employees and managers.
  • Monitored attendance in collaboration with line managers and supervisors.
  • Maintained accurate employee records both electronically and physically.
  • Provided expert guidance to managers and staff on HR policies and performance management.
  • Creation and updating of job descriptions

HR Practitioner

Working on Fire (Eastern Cape, Gauteng and Northwest)
10.2011 - 01.2019
  • Advised line management on people management strategies aligned with company policies, labour legislation, and business goals.
  • Participated in provincial executive team meetings for strategic HR planning, reporting, and execution.
  • Facilitated end-to-end recruitment processes, including drafting appointment and offer letters.
  • Supervised HR Administrator and Payroll Clerk across two provinces.
  • Ensured payroll changes, inputs, and queries were processed accurately and timeously.
  • Maintained personnel files and ensured 100% HR data integrity on HRIS(Educos).
  • Conducted HR audits to ensure compliance and quality standards.
  • Coordinated disciplinary and grievance procedures in line with company policies and labour law.
  • Provided labour relations advice and facilitated ER initiatives and training interventions.
  • Represented the company at CCMA hearings.
  • Supported line managers in identifying poor performers and implementing performance improvement plans.
  • Delivered career pathing guidance and coaching to managers and crew leaders.
  • Ensured job descriptions were accurate and regularly updated.
  • Generated weekly, monthly, and ad hoc HR reports to support senior management decision-making.
  • Conducted exit interviews and presented findings to management.
  • Promoted diversity and inclusion, supporting AA & EE target compliance.
  • Maintained high HR visibility through regular site visits and employee engagement workshops.

HR Consultant

Axiom Call Centre Solutions (Braamfontein)
07.2010 - 01.2011
  • Sourced and placed candidates to meet staffing demands in a high-volume call centre environment.
  • Drafting and documenting HR Policies and processes
  • Submitting payroll changes and handling queries
  • Leave recording and monitoring
  • Advised and ensure that company policies are understood and adhered to
  • Advising managers on performance management
  • Facilitation of all Labour relations activities
  • Handling of all HR related administration including record keeping

HR Consultant

Lefatshe Technologies (Bryanston)
04.2008 - 02.2010
  • Advised staff on relevant training opportunities and sourced accredited training providers. Scheduled and coordinated training sessions and maintained the company’s Skills Matrix.
  • Managed WSP/ATR submissions and coordinated learnership registrations.
  • Onboarded new employees by loading them onto the HR system and processing month-end documentation.
  • Handled salary adjustments including loans, promotions, medical aid, pension, and other deductions. Liaised with third-party providers regarding benefit changes.
  • Printed and distributed payslips, generated ad hoc reports, and coordinated IRP5 submissions with the accounts department.
  • Collaborated with recruitment agencies to source candidates, advertised vacancies, coordinated interviews, and prepared offer and regret letters.
  • Facilitated employee orientation and developed an orientation booklet to support onboarding.
  • Maintained accurate and organized HR filing systems and document control.
  • Captured and tracked leave records using Excel and Pastel; resolved leave-related queries.
  • Generated weekly, monthly, and ad hoc HR reports for line management.
  • Supported Employment Equity initiatives including surveys, committee formation, and EE report submissions to the Department of Labour.
  • Liaised with ISETT SETA for ATR/WSP submissions and Skills Development Levy claims.
  • Responded to employee queries regarding HR policies and procedures.
  • Participated in the implementation of Cell C’s “Take a Girl Child to Work” programme.
  • Initiated partnerships with community projects (two schools and one development initiative) and compiled CSR reports.

ERP HR Junior Consultant

Gauteng Shared Service Centre (Later known as Gauteng Dept of Finance)
01.2007 - 03.2008
  • Maintaining SAP HR Master Data for the GSSC including the rest of GPG.
  • Support the unit with regards to enquiries and other work-related assistance.
  • Ensuring that calls are attended and closed timeously.
  • Conducting training of users on ESS and supporting users with their queries on ESS.
  • Received, resolved and escalated calls and Helpdesk SAP queries

Project Administrator/Secretary

Gauteng Shared Service Centre (Later known as Gauteng Dept of Finance)
05.2002 - 03.2006
  • Coordinated administrative and operational support for HR and project teams, including collecting consultant timesheets, processing invoices, submitting procurement and petty cash claims, and managing travel reimbursements.
  • Maintained leave records and project databases, ensuring accurate documentation and reporting for programme and project managers.
  • Drafted employment contracts, issued exit interview forms, and compiled findings. Scheduled interviews and managed communication with candidates, including acceptance and regret letters.
  • Organized logistics for workshops and meetings, including sending invitations, managing attendance registers, taking minutes, and booking boardrooms.
  • Provided project documentation and weekly/ad hoc status reports to consultants and managers. Distributed assessment workbooks and captured results in the system.
  • Acted as an information desk for the migration project and managed expressions of interest.
  • Oversaw office operations, including diary management for senior managers, building access for consultants, and reporting facility issues to ensure smooth functioning.

Receptionist

Dr N.P. Ratau’s Surgery
02.2000 - 02.2002
  • Welcoming walk-in patients and visitors
  • Screening and answering calls
  • Receiving and placing stock orders
  • Patient file recording and updating

Education

BA(General) - Industrial Psychology and Psychology

Unisa
10-2023

Diploma - HR Management

BMT College
01.2006

Matric - undefined

Bulelani High School
01.1994

Skills

  • Business Writing Skills
  • Presentation Skills
  • Facilitation Skills
  • Coaching and Mentoring
  • Train the trainer
  • Onboarding processes
  • Exit interviews
  • Performance appraisals
  • Talent management
  • HRIS systems
  • Background checks
  • Recruitment strategies
  • Employment law
  • Benefits administration
  • Labor relations
  • Grievance handling
  • Talent recruitment

Timeline

HR Business Partner

Amrod Corporate Gifts
12.2019 - Current

HR Practitioner

Working on Fire (Eastern Cape, Gauteng and Northwest)
10.2011 - 01.2019

HR Consultant

Axiom Call Centre Solutions (Braamfontein)
07.2010 - 01.2011

HR Consultant

Lefatshe Technologies (Bryanston)
04.2008 - 02.2010

ERP HR Junior Consultant

Gauteng Shared Service Centre (Later known as Gauteng Dept of Finance)
01.2007 - 03.2008

Project Administrator/Secretary

Gauteng Shared Service Centre (Later known as Gauteng Dept of Finance)
05.2002 - 03.2006

Receptionist

Dr N.P. Ratau’s Surgery
02.2000 - 02.2002

Diploma - HR Management

BMT College

Matric - undefined

Bulelani High School

BA(General) - Industrial Psychology and Psychology

Unisa

References

  • Ms Precious Mshengu,IR Manager, 0728383720
  • Ms Khetsiwe, Mabuza, HR Executive,0836516703
  • Mr Mbula, Nemadzivhanani, HR Manager, 083 409 8238

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Zinzi Sakwe