ZINTLE OGIYONKE MGUDLWA

Account Manager deals directly with customer makes influence on sales an making sure that Coke products are sold and introduce new products to the customers, also making sure that stock is sold at the right time and not sell expired stock. Most importantly reach monthly targets .

Deals with customer service and mostly being people centered. Educated clients on digital banking, in that way it make banking easy and convenient. Advise clients on new products available and the ones that are not known to them, walk the floor and interact with all the clients that enter the branch, smile and greet as well.

also have targets of selling leads to Sales Consultants as well as the financial planner, as some products are available to the financial planner.

i have received 3 awards in this role, as the best service champion and most energetic in the branch, was recognized and given certificates.

Sales Consultant deals directly with sales, i had targets to meet monthly. also had to look for new clients making sure i grow the clientele for Nedbank, cross selling to clients that open new account, this is done in making sure that when clint has more than one product, in that way client will become enrolled client. Also makes banking better,convenient and easy for clients(digital banking).

Deals with customer queries and selling new products as they change due to time. assist clients in queries, such as fraudulent transactions , funeral claims and insurance claims,digital education, but most importantly solve customer problems.

Do cash deposits and withdrawals and cash transfers. Also sell new products and advise clients on new products that are available that they do not know of, also advise them mostly on ways of saving when transacting.