ZINTLE VALISI

• Being a successful link between Own Haven and its residents.
• Executed day-to-day operational activities within the complex.
• Enforcement of compliance with house rules, resolving minor issues, and escalating tenant issues through relevant reporting lines.
• Effective communication with internal departments.
• Management of complex wellness through ensuring cleaning and gardening are up to standard.
• Regular inspection of the building and grounds, and identifying items for repair.
• Staff management monitoring and review staff outputs.
• Reported subletting to client services.
• Carried out accurate monthly water readings.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Effectively assisted prospective tenants with viewings, and introduced them to their new units by conducting inspections.
• Engaged in CSI activities in line with OHHA's mainstream plans.

Managed admistrative responsibilities. Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes. Responsible for the smooth running of student accommodation and management of all core operations, including handymen, cleaners, gardeners, and service providers.Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards. Carried out house visits to ensure that there are no absconders and subletting. Ensured that accurate monthly billing and reports are carried out. Made sure vacant units are ready for occupation. Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.

Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.