Zintle Qakalana
Cape Town
Summary
At a family-owned business, I excelled as a Cashier, enhancing customer satisfaction through efficient service and a friendly demeanor. My expertise in cash handling and customer service streamlined transactions, significantly reducing wait times. Adhering to strict food safety guidelines, I contributed to a notable improvement in food quality, demonstrating both hard and soft skills crucial for the role.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Cashier
Family Business
Cape Town
02.2021 - 01.2024
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
Education
PSIRA - Security
Amahle Risk Management Training Academy
Philipi Village 08.2024 - 08.2024
High School Diploma -
Dr Nelson R Mandela High School
Crossroads 01.2015 - 11.2018
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Certification
PSIRA
Timeline
PSIRA - Security
Amahle Risk Management Training Academy
08.2024 - 08.2024
Cashier
Family Business
02.2021 - 01.2024
High School Diploma -
Dr Nelson R Mandela High School
01.2015 - 11.2018
PSIRA
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