Zinhle Pretty Matandabuzo
Marketing Officer | Communications & Outreach Specialist
Durban,Kwazulu Natal
Summary
Proactive and results-driven Marketing Officer with over 5 years of experience in marketing, community outreach, and data-driven project support. Recognized for exceptional communication, campaign management, and analytical abilities. Skilled in coordinating public programs, managing stakeholder engagement, and supporting organizational goals through strategic communication and innovative marketing initiatives.
Overview
7
7
years of professional experience
Work History
Campaign Agent / Data Capturer / Linkage Officer
Tower Group (Health Systems Trust)
09.2019 - 09.2025
- Oversaw HIV/TB patient tracing, tracking, and data management using Tier.Net and HPRS.
- Conducted outreach and mobilization campaigns to improve awareness and engagement.
- Prepared accurate daily, weekly, and monthly performance reports.
- Delivered adherence counseling and coordinated patient support groups.
Brand Ambassador
eThekwini Municipality (Go! Durban Project)
Durban, South Africa
07.2018 - 08.2019
- Represented the Go! Durban brand at community and school campaigns promoting road safety.
- Supported marketing and PR initiatives, including events, media coordination, and workshops.
- Handled administrative, reception, and stakeholder liaison duties to support campaign logistics.
- Developed and executed community engagement initiatives, enhancing local awareness of sustainable transportation options and programs.
- Collaborated with cross-functional teams to promote health and wellness initiatives, increasing community participation and support.
- Organized and facilitated educational workshops on public transport benefits, resulting in positive feedback and increased attendance.
- Analyzed local transportation data to identify trends and improve outreach strategies, driving increased engagement in public transit usage.
- Established partnerships with local businesses to promote sustainable transport options, strengthening community relationships and support for initiatives.
- Prioritize customer satisfaction by making follow-up visits and ensuring services are up to the mark.
- Keep abreast of the latest trends and suggest potential enhancements.
- Handle all sales documentation and address customer concerns and complaints efficiently.
Education
All About Tier.Net (Online Course) -
Asoka Services Academy
01.2025
Lay Counsellor Certificate - undefined
Centre of Hope
01.2021
Customer Service Delivery & First Aid Level 1 - undefined
eThekwini Municipality
01.2019
Advanced Diploma - Marketing
Mangosuthu University of Technology
01.2017
National Diploma - Marketing
Mangosuthu University of Technology
01.2015
Skills
Marketing Strategy & Brand Promotion
Communications & Public Relations
Data Management & Reporting (TierNet, HPRS)
Community Outreach & Customer Service
Campaign Management & Coordination
Analytical Thinking & Problem Solving
Administrative & Stakeholder Support
References
- Ayanda, Zungu, Clinical Advisor, ayanda.zungu@hst.org.za, 078 450 0134, Health Systems Trust
- Nomcebo, Khumalo, Clinical Advisor, nomcebo.khumalo@hst.org.za, 067 256 9072, Health Systems Trust
- Charles, Mnguni, Supervisor, charles.mnguni@durban.gov.za, 079 449 6459, eThekwini Municipality
- Zandile, Shabalala, Coordinator, zandile.shabalala@hst.org.za, 083 314 9793, Health Systems Trust
Timeline
Campaign Agent / Data Capturer / Linkage Officer
Tower Group (Health Systems Trust)
09.2019 - 09.2025
Brand Ambassador
eThekwini Municipality (Go! Durban Project)
07.2018 - 08.2019
Lay Counsellor Certificate - undefined
Centre of Hope
Customer Service Delivery & First Aid Level 1 - undefined
eThekwini Municipality
Advanced Diploma - Marketing
Mangosuthu University of Technology
National Diploma - Marketing
Mangosuthu University of Technology
All About Tier.Net (Online Course) -
Asoka Services Academy