Zinhle Perseverance Mbatha
Alberton
Summary
Strategic Logistics and Supply Chain professional with over 10 years of experience in transport, distribution, cross-docking, warehousing, and fleet operations. Expertise in optimising processes, enhancing service delivery, and reducing costs while leading teams to meet KPI targets. Demonstrated leadership underpinned by financial insight and stakeholder engagement.
Overview
11
11
years of professional experience
Work History
Senior Supervisor (Operations / Cross-Dock Management)
DP World
01.2019 - Current
- Led daily cross-dock operations within an automotive supply chain, ensuring efficient consolidation and just-in-time delivery aligned to strict production schedules
- Supervised operational teams, driving productivity, accuracy, and adherence to service level agreements (SLAs)
- Managed transport planning and route optimisation, enhancing delivery reliability and reducing delays
- Acted as key liaison between suppliers, transporters, and customers to ensure seamless order fulfilment
- Monitored KPIs including on-time delivery, turnaround time, and throughput, implementing corrective actions to address performance gaps
- Applied just-in-time (JIT) principles to optimise stock flow and minimise inventory holding within the cross-dock environment
- Strengthened stock management practices by ensuring accurate control, visibility, and flow of parts in line with customer requirements
- Promoted a culture of continuous improvement (Kaizen), identifying inefficiencies and implementing process enhancements to elevate operational performance
- Ensured compliance with company policies, safety standards, and customer-specific requirements
- Appointed disciplinary hearing chairperson, ensuring procedural fairness and compliance with labour regulations.
Fleet Controller
Imperial Logistics
01.2018 - 12.2018
- Coordinated daily fleet operations to maximise vehicle utilisation and ensure on-time deliveries
- Planned and monitored vehicle routes to optimise transport efficiency and reduce delays
- Managed driver scheduling, attendance, and compliance with operational and safety requirements
- Monitored fleet KPIs, reporting on turnaround times, delivery performance, and vehicle availability to inform decision-making
- Tracked vehicle performance, fuel consumption, and maintenance schedules to manage operational costs
- Liaised with transporters, drivers, and internal stakeholders to resolve delivery issues and ensure service continuity
- Ensured compliance with transport regulations, company policies, and safety standards.
Distribution Planner
Imperial Logistics
01.2017 - 12.2017
- Managed distribution planning and system inputs (MRP, WMS, TMS) to ensure seamless operations
- Optimised fleet scheduling and dispatch planning
- Analysed data to enhance planning accuracy and support decision-making
- Collaborated with teams to ensure stock readiness for timely deliveries
- Resolved supply chain disruptions.
Graduate Trainee – Supply Chain & Operations
Imperial Logistics
01.2015 - 12.2016
- Assisted in identifying and implementing process improvements
- Developed cross-functional collaboration initiatives to enhance teamwork
- Supported development of budgets and reporting processes
- Participated in rotations across warehousing, transport, HR, and finance to gain comprehensive operational knowledge.
Education
Certificate - Principles of Management
Wits DigitalCampus
Johannesburg, GP01-2025
Bachelor of Technology - Logistics
Vaal University of Technology
2014
Skills
- Cross-dock operations
- Operations management and execution
- Supply chain optimization
- Transport planning and fleet control
- Just-in-time and lean operations
- Continuous improvement strategies
- Process improvement and efficiency
- KPI tracking and performance management
- Cost reduction and budget control
- Risk management and compliance
- Vendor and subcontractor management
- ERP, MRP, WMS, TMS systems
- Data analysis and operational reporting
- Stakeholder and client relations
- Disciplinary processes and labour relations
Accomplishments
- Achieved cost savings through subcontractor negotiations.
- Reduced maintenance and operational costs.
- Improved transport efficiency via route optimisation and better fleet utilisation.
- Applied Just-in-Time (JIT) principles to enhance stock flow and support on-time delivery.
- Drove continuous improvement (Kaizen) initiatives to optimise operational performance.
- Strengthened stakeholder coordination.
- Implemented process improvements.
- Maintained high service delivery standards.
Timeline
Senior Supervisor (Operations / Cross-Dock Management)
DP World
01.2019 - Current
Fleet Controller
Imperial Logistics
01.2018 - 12.2018
Distribution Planner
Imperial Logistics
01.2017 - 12.2017
Graduate Trainee – Supply Chain & Operations
Imperial Logistics
01.2015 - 12.2016
Certificate - Principles of Management
Wits DigitalCampus
Bachelor of Technology - Logistics
Vaal University of Technology