Summary
Overview
Work History
Education
Skills
Acting Appointments
Managerial Competencies
Career Statement
Affiliations
Affiliations
Timeline
Generic

ZINHLE IMMACULATE NDEBELE

Empangeni

Summary

Experienced and dedicated Performance Management Specialist with over 10 years of progressive experience in local government, currently serving as Acting Manager: Performance Management System at King Cetshwayo District Municipality. Demonstrated success in enhancing performance reporting, strengthening compliance, and contributing to unqualified audit outcomes through accurate and timely reporting aligned with IDP and SDBIP. Strong track record in both individual and organisational performance monitoring, with deep knowledge of public sector regulatory frameworks and municipal systems.

Overview

11
11
years of professional experience
12112
12112
years of post-secondary education

Work History

Acting Senior Manager:Performance Management

King Cetshwayo District Municipality
07.2025 - Current

Performance Management Specialist (Acting Manager PMS)

King Cetshwayo District Municipality
04.2015 - Current
  • To ensure the management and implementation of an effective Performance Management System capable of objectivity and accurately establishing and measuring accomplishments and outcomes which are in line with the municipality’s vision and IDP.
  • Interacting with functional leaders and ensuring the availability of information on the automated system and/or explanations linked to Performance Management.
  • Participating in the determination of functional objectives and ensure a linkage to the organisational vision, mission and goals encompassed in the Integrated Development Plans.
  • Analysing submissions relating to functional responsibilities and roles through interacting with departmental heads and establishing and advising on Key Performance Area’s, Indicators and adherence to the SMART principle.
  • Monitoring the implementation of compliance standards and procedures to ensure organisational compliance.
  • Checking the Individual Performance Management Scorecards (IPMS) of the HOD’s, senior management, managers and specialists in order to ensure that indicators and targets comply with the SMART principles.
  • Developing and compiling the Organisational Performance Management Scorecard (OPMS)/ Top Layer SDBIP and the departmental SDBIP’s in consultation with departments.
  • Providing advisory services to newly appointed managers on Performance Management in general and the development of their respective performance scorecards and SDBIP.
  • Liaising with internal auditors and Auditor-General on performance matters and responding to findings.
  • Providing management comments on queries relating to performance management.
  • Meeting with the Internal Auditors and the Auditor- General representatives to discuss performance queries, findings and the management report.
  • Monitoring compliance with respect to the adopted reporting structure and timeous submission of compliance documents to the relevant structures internal and external.
  • Collating and preparing reports outlining accomplishment of targets and standards and/or commenting on specific deviations from agreed outcomes and ensuring that they are presented before the Performance Audit Committee, ExCo and Council timeously.
  • Analyse departmental performance reports to ascertain areas for support in improving performance.
  • Follow-up with management for corrective intervention on performance below standard to address the identified performance gaps.
  • Review the PMS Framework annually and PMS policy for approval according to amendments in legislation, gaps identified during the audit and operational efficiency.
  • Improved the internal process through the formulation and continuous review of the process plan and compliance calendar.
  • Benchmark with best practices on administration of performance management to keep organisational performance up to date with applicable changes.
  • Compilation of the Annual Performance Report (APR)for submission to the Auditor-General.
  • Responding to enquiries, findings and management comments related to the Auditor General’s audit on performance information.
  • Coordinate individual performance planning, and monitoring assessments to ensure proper implementation of the system across the organization.
  • Ensure alignment of individual performance planning documents to the strategic documents (Organisational SDBIP and departmental SDBIP of respective departments).
  • Assist in the crafting of KPI’s and Technical Indicators Descriptors (TID’s) for individuals in line with the respective functions.
  • Assist in the monitoring of performance for managers on a bi annual basis through the one on one sessions with supervisors and subordinates.
  • Compile the Agenda for the Performance Evaluation Committee meeting for the formal evaluations.
  • Monitoring and commenting on any change / implementation on legislation and give feedback to relevant departments.
  • Providing information on the Performance Management System capabilities, measures and outcomes.
  • Explaining qualitative and quantitative outputs / outcomes, elaborating on reasoning and/or the need for alignment with respect to specific objectives and measures.
  • Training newly appointed managers on performance management and the automated performance management system.
  • Providing input and clarity on matters of performance management to the management committee.

Acting Manager: Performance Management System

King Cetshwayo District Municipality
01.2023 - 06.2025

Senior Manager: Organisational Performance Management

King Cetshwayo District Municipality
12.2020 - 05.2021

Organisational Development Specialist

King Cetshwayo District Municipality
06.2014 - 03.2015
  • Managed the Recruitment, Skills Development and Job Evaluation sections.
  • Provided advisory service to departments during the recruitment process in relation to procedures and requirements that have influence on the outcome of the process.
  • Managed the efficiency in the scheduling and confirmation of the dates for assessments, interviews and feedback sessions to the user department and officials and that the necessary recruitment process is followed and documented regarding each vacant position.
  • Participated in the recruitment process for designated levels as delegated and provide information to the panel on the requirements and application of specific human resources policies and procedures.
  • Verified the necessary paperwork for the finalization of appointments.
  • Ensured the consolidation and submission of analysed information to facilitate the preparation of reports indicating progress in terms of the operational plan of the section.
  • Ensured the compilation of items and agendas to serve in relevant committees.
  • Ensured compliance regarding the administrative functions of the training process and analysing outcomes and report on improvements arising from interventions.
  • Monitored the coordination of scheduled training as prescribed in the training plan.
  • Attended to information requests regarding the bursary application process and guiding applicants on the requirements during the completion of forms.
  • Verified the training initiatives and ensure that trainings provided are accredited.
  • Ensured that items served on the relevant committees of Council and facilitated the implementation of resolutions.
  • Prepared correspondence and liaising with stakeholders regarding the job evaluation function.
  • Ensured the process of reviewing job descriptions and prepared them for approval.
  • Prepared the work plan with set timelines for achievement to facilitate the process.
  • Monitored of the performance of subordinates in relation to the set targets and provide coaching where necessary.
  • Compiled operational work plans for recruitment, training and job evaluation sections to ensure attainment of targets.
  • Compiled and present the monthly report in the management meetings to monitor progress and measures in place to ensure that targets are met as indicated in the sections plan.
  • Co-ordinated assessments in relation to employee satisfaction within the workplace (surveys within the department and in the organisation as a whole).

Education

Bachelor & Honours Degree - Public Administration

University of Zululand
2012

Certificate - Executive Human Resources Management (NQF 8)

University of Stellenbosch Business School
Cape Town
2014

Certificate - Outcomes-based Monitoring and Evaluation

University of Pretoria
Pretoria
2015

Certificate - Monitoring & Evaluation and Research Methodology

University of Kwa-Zulu Natal
Durban
01.2018 - 01.2019

Certificate - Municipal Performance Management Programme

SALGA Centre For Leadership And Governance
Durban
2020

Certificate - Introduction to Project Management

National School of Government
2023

Certificate - Public Service Senior Management Service Programme – (SMS)

National School of Government
2024

Skills

  • Municipal Performance Management Systems (PMS)

  • IDP & SDBIP Alignment

  • Section 46 & Annual Performance Reports

  • Audit Readiness (AGSA & Internal Audit Engagement)

  • Strategic Planning & Organisational Reporting

  • Compliance with MFMA & MSA

  • Individual Performance Evaluation Coordination

  • Performance Scorecard & KPI Development

  • Stakeholder Engagement & Advisory Support

  • Legislative Monitoring & Policy Alignment

Acting Appointments

  • Senior Manager: Organisational Performance Management, 12/01/20 - 05/31/21
  • Manager: Performance Management System, 01/01/23 - 06/30/25
  • Senior Manager: Performance Management System, 07/01/25 - Present

Managerial Competencies

  • Resilient
  • Team player
  • Good oral and written communication
  • Proactive planning and organising
  • Good leadership capability
  • Attention to detail
  • Decisive

Career Statement

Experienced Performance Management Specialist with a demonstrable history in the monitoring and evaluation of performance management in Local Government. Extensive skills in compliance linked to performance management and the monitoring and evaluation of both organisational and individual performance management. Performance management experience of over 10 years in Local Government and over the past two and a half years I have had the privilege to oversee the function which resulted in clean audit outcomes in the Auditing of Performance Information and ultimately contributing to the overall outcome of the municipality.

Affiliations

Institute of Municipal Personnel Practitioners

Affiliations

Member of the Institute of Municipal Personeel Practitioners of Southern Africa - IMPSA

Timeline

Acting Senior Manager:Performance Management

King Cetshwayo District Municipality
07.2025 - Current

Acting Manager: Performance Management System

King Cetshwayo District Municipality
01.2023 - 06.2025

Senior Manager: Organisational Performance Management

King Cetshwayo District Municipality
12.2020 - 05.2021

Certificate - Monitoring & Evaluation and Research Methodology

University of Kwa-Zulu Natal
01.2018 - 01.2019

Performance Management Specialist (Acting Manager PMS)

King Cetshwayo District Municipality
04.2015 - Current

Organisational Development Specialist

King Cetshwayo District Municipality
06.2014 - 03.2015

Bachelor & Honours Degree - Public Administration

University of Zululand

Certificate - Executive Human Resources Management (NQF 8)

University of Stellenbosch Business School

Certificate - Outcomes-based Monitoring and Evaluation

University of Pretoria

Certificate - Municipal Performance Management Programme

SALGA Centre For Leadership And Governance

Certificate - Introduction to Project Management

National School of Government

Certificate - Public Service Senior Management Service Programme – (SMS)

National School of Government

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