Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Zinhle Gqwaru

Frontline Supervisor
Marimba,GP

Summary

Passionate about securing a position where I can apply my skills and knowledge to drive innovation and achieve remarkable outcomes..

Overview

10
10
years of professional experience
7
7
years of post-secondary education
3
3
Languages

Work History

Banking Clerk/Frontline Clerk/Supervisor

Builders Express
Benoni, SA
09.2019 - 01.2025
  • Preparing floats for cashiers and requesting change at the bank to make sure cashiers have enough change before business starts.
  • Collecting floats after 2 hours of the beginning of the shift.
  • Compiling front-line paperwork and making sure that the necessary reports are sent to the head office daily.
  • Responsible for switchboard during the day and making sure I direct calls to the specific departments and assisting customers telephonically and those who walk in the store.
  • Responsible for assisting customers with opening accounts and assisting on every debt query.
  • Responsible for all repairs brought in by customers liaising with suppliers.
  • Assist the HOD when she's not in (2lC)..
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Generated reports detailing findings and recommendations.
  • Enhanced communication with external vendors, ensuring timely delivery of office supplies.

Permanent Cashier (Assistant Supervisor)

Builders Express
Sunward Park, SA
03.2016 - 08.2019
  • Assisting cashiers with any customer queries and also assisting on solving issues that cashiers are facing with at the tills.
  • Assisting with overrides needed at the tills.
  • Assisting with paperwork..
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.

Cashier

Builders Express
Sunward Park, SA
08.2014 - 02.2016
  • Serving customers at the tills by making sure I assist them and collect money when they finalize their sales and offering customers add ons like bill payments at the tills..
  • Obtained cashier of the year for both 2015 and 2016.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Travel & Tourism - Communication Level 1 & 2, Tourism Level 1 & 2, Marketing, Law for Tourism, End User Level 1 & 2

Vaal University of Technology (VUT)
02.2005 - 11.2006

Matric - Zulu, English, History, Travel & Tourism, Economics, Business Economics

Rondebult Secondary School
01.1999 - 12.2003

Skills

Communication Skills

Personal Information

  • Date of Birth: 01/14/85
  • Gender: Female
  • Nationality: South African
  • ID: 8501140939084
  • Cell No: 0847195823
  • Address: 16754 Impunzi Street Ext26 Vosloorus

Timeline

Banking Clerk/Frontline Clerk/Supervisor

Builders Express
09.2019 - 01.2025

Permanent Cashier (Assistant Supervisor)

Builders Express
03.2016 - 08.2019

Cashier

Builders Express
08.2014 - 02.2016

Travel & Tourism - Communication Level 1 & 2, Tourism Level 1 & 2, Marketing, Law for Tourism, End User Level 1 & 2

Vaal University of Technology (VUT)
02.2005 - 11.2006

Matric - Zulu, English, History, Travel & Tourism, Economics, Business Economics

Rondebult Secondary School
01.1999 - 12.2003

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Zinhle GqwaruFrontline Supervisor