Multi-skilled Electronics Technician with expertise in assembly, maintenance and modelling. Astute problem solver, quick to identify and rectify faults and failures. Communicates and collaborates well with wider teams to achieve project objectives.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work history
Communication System Support Technician
Reutech Solutions
Simon's Town , Cape Town
2024.12 - Current
Internal Communication System Support.
Telephone systems maintenance.
Main broadcast equipment repair.
External Communication System Support.
Maintenance, Installation and repair of radio transceivers.
HF, UHF, VHF, GMDSS repair.
Electronic instruments and tools such oscilloscopes, spectrum analyzers and related RF testing equipment.
Communication Support at Out Bases.
Refurbishment and Installation of High Sites.
Fault finding and repair electronic PCB.
ATM FIELD SERVICE TECHNICIAN
NCR Atleos
Cape Town, South Africa
2021.01 - 2024.06
Conducting physical ATM and signage installations at merchant sites
Arranging for the movement of ATMs between third party providers
Traveling within South Africa to perform ATM servicing, installations and repairs
Explained diagnostic findings to customers and outlined repair or service options
Inspecting and tested faulty circuit boards
Generating reports for customer service issues and repair records
Working flexible hours, weekend, and holiday shifts
WORKSHOP TECHNICIAN
NCR Atleos
Cape Town, South Africa
2019.10 - 2020.12
Refurbished used ATM's
Rewired and replaced faulty electrical components in equipment
Diagnosed and repaired ATM's parts
Conducted dispense test of ATM's ahead of deployment
Assisted with the assembling of ATM's
Met targets on a daily basis with regards to ATM preparation and repairs
Commissioned and prepared ATM's for installation
JUNIOR TECHNICIAN
Wilite
Cape Town, South Africa
2018.01 - 2019.09
Designed Printed Circuit Boards using PCAD.
Assembled Printed Circuit Boards
Designed tesng Jigs.
Troubleshoot and repaired the faulty devices.
Quality checked the devices before being sold.
Used ticketing system to maintain accurate records of completed and pending jobs.
Maintained quality assurance and customer satisfaction.
Lead MK99 Fire Control System and MK84 400Hz special Frequency converter technician at United States Navy, USNLead MK99 Fire Control System and MK84 400Hz special Frequency converter technician at United States Navy, USN
<p>Hours per week: 40</p>
<ul>
<li>Duties, Accomplishments and Related Skills:</li>
<li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li>
<li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li>
<li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li>
<li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li>
<li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li>
<li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li>
<li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li>
<li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li>
</ul> at INDUSTRIAL VIDEO & CONTROL<p>Hours per week: 40</p>
<ul>
<li>Duties, Accomplishments and Related Skills:</li>
<li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li>
<li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li>
<li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li>
<li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li>
<li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li>
<li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li>
<li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li>
<li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li>
</ul> at INDUSTRIAL VIDEO & CONTROL
<ul>
<li>Develop secure communication protocols, boosting data protection, and operational efficiency.</li>
<li>Implement encryption systems, ensuring secure data transmission and enhancing network reliability.</li>
<li>Collaborate with IT teams to troubleshoot and resolve communication issues, maintaining seamless operations.</li>
<li>Manage secure data transmission protocols, safeguarding sensitive military information. Conduct thorough system diagnostics to preempt potential issues.</li>
<li>Provided technical support to personnel for various software and hardware issues.</li>
<li>Configured and maintained network infrastructures supporting communication needs.</li>
<li>Maintained inventory of all IT equipment and supplies in use by the organization.</li>
<li>Trained end users on how to use new systems and technologies effectively.</li>
<li>Provided technical support for users experiencing hardware or software issues.</li>
<li>Managed IT systems to ensure optimal functionality for military operations.</li>
</ul> at United States Army, Fort Cavazos<ul>
<li>Develop secure communication protocols, boosting data protection, and operational efficiency.</li>
<li>Implement encryption systems, ensuring secure data transmission and enhancing network reliability.</li>
<li>Collaborate with IT teams to troubleshoot and resolve communication issues, maintaining seamless operations.</li>
<li>Manage secure data transmission protocols, safeguarding sensitive military information. Conduct thorough system diagnostics to preempt potential issues.</li>
<li>Provided technical support to personnel for various software and hardware issues.</li>
<li>Configured and maintained network infrastructures supporting communication needs.</li>
<li>Maintained inventory of all IT equipment and supplies in use by the organization.</li>
<li>Trained end users on how to use new systems and technologies effectively.</li>
<li>Provided technical support for users experiencing hardware or software issues.</li>
<li>Managed IT systems to ensure optimal functionality for military operations.</li>
</ul> at United States Army, Fort Cavazos