Summary
Overview
Work History
Education
Skills
Personal Information
References
Attributes
Timeline
Generic
Zingisa Gcilitshana

Zingisa Gcilitshana

Public Administration (Public Sector Management)

Summary

I am an organized office professional with top-notch administrative skills and solid background in the Administrative field. I have proven history surpassing business targets, satisfying customer demands and contributing to team success. Able to independently handle clerical needs and correspondence to support smooth business operations. I am

proactive with editing and proofreading expertise and a little understanding of DCRS/CRT machines (I am sharp and a quick leaner). I have proven success organizing information while managing emails and calls for various personnel.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Personal Assistant/ Secretary

BELOVED GATHERING WITH MAM'K (NPO)
07.2019 - Current
  • Company Overview: (NPO)
  • (NPO)
  • (Personal assistant to Radio personality and Pastor (2019- Date).
  • (Secretary to Beloved Gathering NPO (2019- Date).
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Displayed absolute discretion at handling confidential information.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Provided research assistance on various projects, leading to informed decisions based on accurate information.

Sales Executive

CFAO MOBILITY
11.2016 - Current
  • (Personal assistant to a new vehicle sales executive): May- November 2016
  • (Sales executive- new and used vehicles): November 2016- Present
  • Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
  • Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
  • Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
  • Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
  • Established long-lasting relationships with key clients through effective account management and consistent communication.
  • Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
  • Conducted thorough market research to identify emerging trends, enabling proactive adjustments to sales strategies as needed.
  • Utilized multiple marketing strategies to improve profitability.
  • Championed a customer-centric approach within the sales team, fostering an environment where client satisfaction was always prioritized.
  • Demonstrated products and features to customers, answered questions and overcame objections.
  • Coordinated participation in trade shows and conferences aimed at increasing brand awareness among potential clients and industry peers alike.
  • Negotiated favorable contract terms for clients, ensuring mutually beneficial outcomes for both parties involved.
  • Built relationships with customers and community to promote long term business growth.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Education

BARCHELOR OF ADMINISTRATION -PUBLIC SECTOR MANAGE - Public Administration

University of Fort Hare
Alice- Eastern Cape
01.2007 - 01.2010

High School Diploma -

Msobomvu Senior Secondary School
Butterworth, South Africa
04.2004 - 01.2006

Skills

  • Microsoft Office
  • Microsoft Excel
  • Problem Solving Techniques
  • COMMUNICATION SKILLS
  • Calendar management
  • Client relations
  • Customer service
  • Strong communication skills
  • Event planning
  • Administrative support
  • Microsoft office proficiency
  • Multitasking and organization
  • Report writing
  • Personal correspondence
  • Call screening
  • Travel coordination
  • Dedicated team player
  • Professional and mature
  • Strong problem solver
  • Discretion and confidentiality
  • Detail-oriented mindset
  • Flexible schedule
  • Meeting planning
  • Valid Driver's license
  • Tech-savvy nature
  • Chauffeuring

Personal Information

  • Date of Birth: 03/ 31/ 1988
  • Gender: Female
  • Nationality: South African
  • Driving License: True

References

1. Apostle Bathandwa Mam'K Kwatsha

Pastor and Mentor (Beloved Gathering NPO)

Contact: 082 457 6875

Email: BKwatsha58@gmail.com


2. Ms Ntombizine Jerry
CFAO MOBILITY (Finance Manager)

Contact: 076 822 9815

Email: zjerry@cfaomotors.co.za


3. Mrs Vuyokazi Mji

Personal reference: Friend

Contact: 076 562 7636

Email: VuyokaziMji@gmail.com

Attributes

  • Persuasive, encouraging and motivating
  • Creative and Hardworking
  • Intuitive and consistent
  • Dependable and loyal
  • Fast learner

Timeline

Personal Assistant/ Secretary

BELOVED GATHERING WITH MAM'K (NPO)
07.2019 - Current

Sales Executive

CFAO MOBILITY
11.2016 - Current

BARCHELOR OF ADMINISTRATION -PUBLIC SECTOR MANAGE - Public Administration

University of Fort Hare
01.2007 - 01.2010

High School Diploma -

Msobomvu Senior Secondary School
04.2004 - 01.2006

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Zingisa GcilitshanaPublic Administration (Public Sector Management)