Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Zimkitha Ntshikaniso

Zimkitha Ntshikaniso

Johannesburg,Gauteng

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times.


Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance.


Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security officer position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cleaner

Education Department
01.2022 - 04.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

Cashier

Pick N Pay
06.2020 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Bachelor of Science - Computer Software And Media Applications

ALX
Johannesburg, South Africa
06.2025

No Degree - Grade 11

Ntsokotha Senior Secondary School
East London, South Africa
11.2013

Skills

  • Professional
  • Customer Service
  • Confidentiality Awareness
  • Multitasking
  • Organizational Skills
  • Time Management
  • Adaptable and Flexible
  • Communication and Interpersonal Skills
  • Problem-Solving
  • Attention to Detail
  • Excellent Communication
  • Safety Standards and Protocols
  • Team building
  • Analytical Thinking
  • Exceptional Time Management

Certification

  • Certified Psira Grade C certificate

Languages

English
Bilingual or Proficient (C2)
Xhosa
Bilingual or Proficient (C2)

Timeline

Cleaner

Education Department
01.2022 - 04.2023

Cashier

Pick N Pay
06.2020 - 10.2021

Bachelor of Science - Computer Software And Media Applications

ALX

No Degree - Grade 11

Ntsokotha Senior Secondary School

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Zimkitha Ntshikaniso