Zimkhitha Magwa
Queenstown, Eastern Cape
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Financial Advisor
Old Mutual
01.2019 - 04.2023
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Administrative Clerk
Ezimeleni High School
07.2015 - 12.2017
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Input data and processed system change to generate accurate reports.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Arranged meetings and appointments and updated records to assist management.
- Supported auditors by efficiently compiling requested documentation.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Compiled and analyzed data to produce reports.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Monitored and tracked budgets and expenses.
Education
Higher Certificate - Office Management
Boston City Campus
Cape Town, Western Cape National Diploma - Management Assistant
Buffalo City TVET College
East London, Eastern Cape 09.2023
Skills
Relationship building and management
undefinedAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
- Resolved product issue through consumer testing.
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
Timeline
Financial Advisor
Old Mutual
01.2019 - 04.2023
Administrative Clerk
Ezimeleni High School
07.2015 - 12.2017
Higher Certificate - Office Management
Boston City Campus
National Diploma - Management Assistant
Buffalo City TVET College
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