Zimkhitha Amanda Maud Kwezikazi Magqashela
Benoni
Summary
Customer-focused professional with strong communication and organisational skills. Experienced in managing front desk operations, handling calls, and providing exceptional service to visitors and clients. Proficient in using office software and maintaining welcoming environment.
Overview
11
11
years of professional experience
Work History
Receptionist
Dr Kasakanga (Life Roseacres Hospital)
02.2024 - 04.2026
- Welcomed guests and clients in friendly, positive manner..
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Maintained clean and orderly reception area to create welcoming environment for visitors.
- Responded to enquiries from clients, vendors and members of the public.
- Managed external correspondence by drafting and sending client emails and letters to ensure effective communication.
- Handled confidential documents with discretion, following data protection guidelines to safeguard information.
- Performed clerical tasks including filing and data entry, including copying, faxing and file management.
- Filed and maintained invoices and customer records to streamline retrieval process.
- Monitored office supplies inventory, placing orders before stock depletion to avoid disruptions.
PA and Admin Officer
101 Properties (Pty) Ltd
02.2022 - 03.2023
- Schedule meetings and manage calendars
- Assisted in organising daily schedules to enhance time efficiency.
- Plan travel, including flights, accommodation and ground transportation
- Answer phone calls and emails and take messages
- Draft correspondence such as emails and letters
- Drafted letters and documents, collected and analysed information, and initiated telecommunications to support communication efforts.
- Take accurate and comprehensive notes at meetings.
- Reviewed and analysed correspondence to determine appropriate routing.
- Managed company files, overseeing filing, archiving, and disposal of documents to maintain organised records.
- Coordinate events and speaking engagements
- Executed errands to support office operations.
- Handling all paperwork involved in the acquisition of properties.
- Facilitated property transactions through regular communication with conveyancers.
Receptionist
Resolution Circle
01.2016 - 12.2016
- Greeted guests at reception, providing a welcoming and professional first impression.
- Answered and directed all switchboard calls accordingly.
- General maintenance of reception area and boardrooms.
- Oversee function of coffee station.
- Managed procurement of office supplies, ensuring consistent availability for office needs.
- Organised and maintained filing system, enhancing document retrieval efficiency.
- Checked and accepted deliveries to ensure accuracy and completeness.
Receptionist
Metal Auto body
07.2015 - 11.2015
- Welcomed and supported guests at reception, ensuring a positive first impression.
- Answered and directed all switchboard calls accordingly.
- Set up the boardroom for meetings.
- Organised and streamlined document management for efficient retrieval.
- Issued invoices to clients promptly, facilitating timely payments.
- Ordering office essentials.
- Supervised office cleaner.
Education
NEDP - Nursing
Netcare
12-2015
Matric - English, Afrikaans, Mathematics, Physical Science, Life Science, Business Studies, Life Orientation
Waverley Girls' High School
12-2012
Skills
- General administration
- Microsoft Office Suite
- Customer service
- Communication skills
- Document drafting
- Client liaison
- Email handling
- Organised multitasker
- Data entry accuracy
- Meeting minutes
References
Available upon request
Timeline
Receptionist
Dr Kasakanga (Life Roseacres Hospital)
02.2024 - 04.2026
PA and Admin Officer
101 Properties (Pty) Ltd
02.2022 - 03.2023
Receptionist
Resolution Circle
01.2016 - 12.2016
Receptionist
Metal Auto body
07.2015 - 11.2015
NEDP - Nursing
Netcare
Matric - English, Afrikaans, Mathematics, Physical Science, Life Science, Business Studies, Life Orientation
Waverley Girls' High School