Zimasa Gongqo
Senior Sales Manager ( Team Leader)
Cape Town,WC
Summary
Dynamic Team Leader with a proven track record at Sales Team Leader, excelling in motivating a team of 16 consultants to exceed customer acquisition targets. Skilled in performance improvement and coaching, I implement strategies that enhance customer satisfaction and drive revenue growth, fostering a collaborative and high-achieving work environment.
Overview
9
9
years of professional experience
1
1
Language
Work History
Team Leader
Sales Team Leader
09.2016 - Current
Inspiring , Leading , Motivating, Supporting and developing a Team of 16 consultants/ call centre agents to deliver the best service in the sales industry.
monitoring and developing individual performance on a constant basis, ensure that the Team achieves and exceed target both customer acquisition and retention.
Implement strategies to improve team performance ,customer satisfaction and revenue growth.
Building and maintaining in terms of care, professionalism, knowledge and contact resolution.
Coaching to manage own development to increase own competencies.
Education
No Degree - Business Administration
College of Cape Town
Guguletu Campus 04.2001 -
Skills
Team supervision
Accomplishments
- Achieved and improved targets by introducing coach to excell to 16 consultants
- Resolved product issue through executing sales strategies
Additional Information
"Approach each customers with a mind set of helping him or her to solve a problem or achieve a goal"
Timeline
Team Leader
Sales Team Leader
09.2016 - Current
No Degree - Business Administration
College of Cape Town
04.2001 -
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