ZIKONA MKHOVANE

• Monitored applications 24 hours to ensure optimal performance and availability
• Monitoring applications using Grafana,UptimeRobot,Solarwinds,SAS
• Conducted network monitoring, ensuring system stability and minimising downtime
• Resolved problems, improved operations and provided exceptional service.
• End-user support
• Executed promotional push for SAP applications, enhancing user engagement and adoption

Contact person: Lesego Nteo IT application Monitoring Team leader

Contact number: 0824158708

• Network Troubleshooting
• Performed network diagnostics to assess performance of new installations and identify faults in existing infrastructure
• Monitored daily operations of network and IT applications to maintain optimal performance
• Configure switches, Routers and Telephones.
• Granting access and configuring VPN
• SolarWinds and Tenable Nessus monitoring tools
• LAN/WAN, Printers, Computers configuration and repair
• Fortinet Firewall
• Managed PABX system operations to ensure seamless communication across the organisation
• Delivered end-user support across various platforms
• First-line Network Support
• Contact person: Mr. T Letsoalo Network Analyst 0786845138/ 011 682 0080
• Mr .M Johnson Network Team leader 0823892548/ 011 682 0801

• Installed and configured switches and routers to support network connectivity.
• Assist in managing local and campus network.
• Installed, updated, prepared and configured computers to ensure optimal performance.
• Installed and configured VoIP and analog telephones to enhance communication systems.
• Set up and configured technical equipment, including printers, to facilitate efficient operations.

Contact person: Mr. S Qumba Network Manager 0825565231

Mr .N Zulu ICT Director 0826052979