Zikhona Yiwani

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained database systems to track and analyze operational data.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Gathered, organized and input information into digital database.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked effectively in fast-paced environments.

• Optimized communication between technicians and customers, resulting in improved customer service.
• Achieved greater accuracy in financial records by reconciling daily transactions and monitoring accounts receivable/payable activities.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Developed estimates by costing parts, supplies and labor and calculating customers' payments.
• Managed inventory controls to ensure timely parts availability for vehicle repairs.

• Dedicated customer service professional with high drive for a positive client experience

Self-motivated problem solver with strong track record of attaining best possible outcome for potential and new client and have ensured effective communication throughout the office.