Ms excel
Zihle Abednego Ndlovu
Debt Collection Project Manager
Johannesburg
Work Preference
Summary
Dynamic financial administrator with over 15 years of experience in the finance sector and a proven track record in project management, specializing in finance and payroll operations for over 5 years. Expertise in project coordination, reconciliations, foreign payments, intercompany transactions, and cultivating strong client relationships across diverse African markets. Skilled in crafting comprehensive financial and operational reports, including monthly progress reports, performance metrics, and tailored client analytics. Committed to delivering precise financial solutions that enhance operational efficiency and ensure compliance within corporate and investment finance landscapes.
Overview
23
23
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Project Manager
Kumyo Investment
12.2021 - Current
- Lead and manage the municipal debt collection project across all services (water, electricity rates, refuse, and other municipal accounts).
- Oversee the full debt collection lifecycle, ensuring timely recovery of outstanding revenue in line with municipal policies and legislation.
- Administer and manage the Excalibur debt collection system, including allocation of accounts, monitoring performance, and generating reports.
- Develop and implement collection strategies to improve recovery rates and reduce debt days.
- Monitor and analyse debt accounts, ageing reports, and payment trends to identify high-risk accounts.
- Coordinate legal action processes, including handover of accounts, issuing notices, and liaising with attorney and legal departments.
- Ensure compliance with relevant legislation such as MFMA, Municipal Systems Act, and POPIA.
- Manage stakeholder relationships, including internal departments, external collection agencies, and municipal clients.
- Prepare and present detailed collection reports, performance dashboards, and progress updates to senior management.
- Oversee reconciliation of accounts, ensuring accuracy between billing systems and collection records.
- Handle escalated queries and disputes from debtors, ensuring timely resolution.
- Supervise and guide the collection teams, setting targets and monitoring productivity.
- Ensure proper documentation and record-keeping for all collection activities and legal processes.
- Identify system gaps and recommend enhancements within the Excalibur system to improve efficiency.
- Manage project timelines, resources, and deliverables to ensure successful execution of collection initiatives.
- Drive continuous improvement in processes, including automation and system integration where applicable.
- Achievements:
- Successfully completed several mid-scale projects under budget and on time.
- Enhanced reporting accuracy and project tracking through standardized documentation.
Financial Administrator
Cheste Finance (Imports and Exports)
02.2015 - 11.2021
- Processed and reconciled both local and foreign credit payments.
- Verified shipping documents for international purchases and processed forex payments via Standard Bank.
- Maintained strong relationships with foreign suppliers and resolved payment issues.
- Issued invoices, debit/credit notes, and followed up on collections and payment plans.
- Advised clients on exchange control compliance and documentation requirements.
- Delivered client service excellence and ensured all suspicious transactions were reported.
- Monitored regulatory needs of international payment and ensured they are in line with SARB and SARS requirements (APN BOP codes, foreign receipt clearance).
- Compiled supporting documentation required by banks for foreign transactions.
- Reason for Leaving: Retrenched due to the impact of COVID-19.
Financial Administrator
First National Bank (FNB HR Division)
12.2005 - 01.2015
- Prepared financial reports and maintained accurate financial records by reconciling balance sheet accounts, reviewing payroll-related accounts, and posting general ledger entries across multiple business units.
- Conducted periodic account reconciliations by monitoring and clearing daily bank and suspense accounts, identifying discrepancies, and resolving variances in line with internal policies and bank requirements.
- Performed monthly general ledger reconciliations and ensured supporting invoices and processes were correctly aligned with financial procedures and reporting standards.
- Identified and resolved accounting discrepancies and invoicing issues through detailed investigation of mismatches, including resolving intercompany variances with teams in Botswana, Tanzania, Namibia, Swaziland, Zambia, and Mozambique.
- Prepared and adjusted journal entries as required, maintaining financial accuracy and ensuring all transactions are correctly reflected in the general ledger.
- Managed accounts receivable activities by invoicing FNB branches in Africa for payroll processing services and maintaining supporting documentation for intercompany loan accounts.
- Supported cost management and budget control by assisting with budget planning, conducting expense variance analysis, and maintaining alignment with financial policies and procedures.
- Administered day-to-day financial operations by maintaining high levels of accuracy, ensuring compliance with business processes, systems, and confidentiality requirements.
- Demonstrated commitment to service excellence through proactive communication with cross-border teams, timely resolution of queries, and consistent delivery of accurate financial information.
- Actively supported continuous improvement by reviewing own performance, collaborating with stakeholders, and ensuring adherence to financial governance standards.
- Processed and administered monthly payroll accurately and on time in accordance with company policies and labour legislation.
- Capture, verify, and maintain employee payroll data, including new appointments, terminations, salary adjustments, and benefits.
- Ensure accurate calculation of salaries, overtime, bonuses, deductions, and statutory contributions (PAYE, UIF, SDL).
- Reconcile payroll reports and general ledger accounts, including suspense accounts and payroll control accounts.
- Reason for Leaving: Pursued better career opportunities
- Achievements:
- Streamlined intercompany reconciliation across African regions.
Audit Clerk
Sizwe Ntsaluba Vsp
01.2003 - 11.2004
- Perform bank reconciliations (compare cashbook with bank statements)
- Investigate and resolve bank differences
- Reconcile petty cash and cash on hand
- Verify cash receipts and payments
- Check supporting documents (invoices, receipts, deposit slips)
- Review transactions for accuracy and validity
- Detect and report discrepancies or irregularities
- Assist with internal and external audits
- Ensure compliance with financial procedures and controls
- Prepare audit working papers and reports
- Maintain proper filing of financial records
- Follow up on corrections and adjustments
- Monitor cash handling processes to prevent fraud
Education
National Diploma - Accounting
Mangosuthu University of Technology
01-2002
Matric - undefined
Bizana Village High School
01-1997
Skills
Financial management and reporting
Cross-entity reconciliation expertise
Project Coordination & Operational Management
Stakeholder communication
SARB and SARS regulations knowledge
International payment processing
Excel, pivot tables and Vlookups
Decision-Making
Excellent Communication
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Active Listening
Written Communication
Good Telephone Etiquette
Critical Thinking
Attention to Detail
Certification
Certification in Advance Excel, Konitek, 2010
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Ms work
Outlook
Languages
English
Upper intermediate (B2)
Xhosa
Upper intermediate (B2)
tswana
Upper intermediate (B2)
Affiliations
- Ms excel
Timeline
Project Manager
Kumyo Investment
12.2021 - Current
Financial Administrator
Cheste Finance (Imports and Exports)
02.2015 - 11.2021
Financial Administrator
First National Bank (FNB HR Division)
12.2005 - 01.2015
Audit Clerk
Sizwe Ntsaluba Vsp
01.2003 - 11.2004
Matric - undefined
Bizana Village High School
National Diploma - Accounting
Mangosuthu University of Technology