Zethu Sele
Continuous Improvement Reporting Analyst
Magaliessig
Summary
Strategic and analytical professional with 7 years of success in business performance, business analysis and reporting and continuous improvement.
Talented in delivering advanced Excel and SAP reporting to plan, design, execute and evaluate report results. Highly adept in analyzing business needs using technical skills to provide data and information analysis to achieve continuous improvement. Proficient in advanced MS Excel formulas and functions to produce data-driven reports.
Worked on multiple project across most business functions to improve business processes.
Skilled in translating complex business requirements to different stakeholders in most simple to understand format. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experience in process mapping and SLA tracking against business objectives
Overview
7
7
years of professional experience
Work History
Continuous Improvement Reporting Analyst
AECI Mining
Johannesburg
05.2021 - Current
- Provided Business and IT support for the continuous improvement and service management activities as well as prepare statistical reporting for monthly Service Level Agreements (SLA) and Standard Operating Procedure (SOP) reports
- Project Management Assistant
- Responsible for data integrity and liaising with relevant stakeholders for ensuring that business data is available as and when needed
- Working closely with IT in ensuring projects are managed properly while also ensuring timeous completion for the various projects
- Assist with the formulation and setup of SLAs and SOPs for service delivery
- Drafting use case diagrams
- Drafting of Business Requirements and Functional Requirements Definition
- Manage system upgrade project as required by IT department for Business
- Maintain SLA agreements and SOPs
- Prepare statistical reports on compliance with SLAs and SOPs
- Executing user acceptance testing efforts are planned, monitored and executed
- Assist with the design of governance structures to address service delivery issues
- Gathering data, defining and analyzing the problem/opportunity
- Systems Analysis skills, Process mapping and Requirements elicitation
- Maintain and document process maps and architecture
- Prepare reports for the tracking and monitoring of processes (AR, AP, General Accounting etc.) against process KPIs
- Continuously analyses processes and assist with the development / enhancement of new processes in alignment with legislative requirements, business requirements or from an efficiency or effectiveness perspective
- Schedule and co-ordinate training of stakeholders on newly designed / changed processes / systems (e.g AR, AP, General Accounting etc.) in collaboration with the Service and Continuous Improvement Manager and Process Owners
- Provide support in implementing improvement initiatives, including project scoping, stakeholder identification, change management and communication
- Report on the implementation of the improvement solutions to the FSSC Manager
- Perform Business Analysis by investigating technical problems and/or opportunities for system enhancement in detail
- Investigate automation / enhancement opportunities by maintaining awareness of new and emerging technologies, methodologies and strategic direction
- Business Relationship Management with key stakeholders
- Continuously work on data integrity with relevant service providers
- Analyses business and site operation to determine opportunities to streamline or automate processes and functions
- Business process design, analyze data and produce reports
- Process Mapping of Current and To Be Processes
- Enhanced data integrity by applying meticulous attention to detail when reviewing and analyzing data maintenance processes.
- Continuously assessed current reporting techniques and developed improvements to boost accuracy.
- Computed year to date average turnover, turns per week and turnover percent.
- Prepared monthly ad hoc reporting in alignment with client needs.
- Utilized in-depth analysis and creative problem solving to troubleshoot reporting issues.
- Assisted risk analyst with sorting data.
- Applied advanced Excel functions and filters to support infrastructure.
- Supported efficiency and data integrity by monitoring control documentation of reporting procedures.
- Improved existing reporting by researching data sources, compiling data and designing output.
- Coordinated monthly meetings to discuss resolutions for exception reporting.
- Identified inefficiencies and risks by monitoring business unit trends and key performance indicators.
- Produced quality reports formatted in compliance with data quality standards.
- Defined reporting requirements to support FSSC strategy and drive improvements.
- Implemented improved reporting techniques, resulting in performance deficiencies identification.
- Developed and documented standard operating procedures for analysis department.
- Automated multiple reporting tasks through creation of reporting tools.
- Served as subject matter expert on FSSC performance metrics analysis, process design, and new process development.
Business Performance Data Analyst
Leroy Merlin SA
Johannesburg
05.2018 - 04.2021
- Responsible for overall reporting for the company
- Transformed data to insightful reports for business decision making
- The reports I developed were presented to the market team (everyone in the business including CEO, CIO, CFO)
- Responsible for overall data quality management in the company, this I did by regularly monitoring the quality of data and raising alerts where there are problems
- Identified gaps in supply chain and provide suggestions/solutions through re-evaluating processes to best optimize business performance
- Developed tools to help market team in their day to day activities (ordering stock, monitoring their profit margins etc)
- Responsible for training people on how to use the tools I develop as we work mainly on excel, pulling data from the data warehouse
- Designated resource for reporting on progress of the store opening project where by analyzing and providing relevant departments with timely insights
- Main liaison between business and IT, based on past IT experience
- Data collection from different DSO's
- Extract, model and interpret data for business purposes
- Tasked with managing a group of Procurement Specialists to help improve performance thus creating value
- Understand multiple Data sources, KPIs used, calculations and operational usage
- Consolidate data from multiple sources, model, analyses and feed reports to market team including CEO, CFO, CIO
- Extensive analysis of data to provide business insight, this includes creating dashboards for presenting to wide company meetings weekly
- Responsible for developing tools for ordering stock
- Responsible for raising weekly alerts on how we are looking on margins
- Responsible for providing reports and alerts on how much stock we have
- Continuously explore opportunities to enhance BI capability of the business
- Provide regular feedback
- Management of data integrity
- Overall Product Range Analysis
- Report Automation
- Worked closely with data scientists to pull data from the data warehouse using SQL
- Produced monthly reports using advanced Excel spreadsheet functions.
- Documented effective and replicable methods for extracting data and organizing data sources.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Worked with business intelligence software and various reports to glean insights into trends and prospects.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
- Upheld security and confidentiality of documents and data within area of responsibility.
- Analyzed transactions to build logical business intelligence model for real-time reporting needs.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Junior SAP BI/ Consultant
T-Systems SA
Midrand
02.2016 - 04.2019
- Responsible for client reporting
- Client needs analysis to provide tailored solutions
- Reporting for 5 different clients
- Used SAP to do daily/weekly and monthly reporting
- Responsible mainly for data in the back-end and managed process chains, ensured correct data from correct source system is feeding the correct data providers
- Source, model and interpret data for business decision making
- Identification and activation of Business Data
- Extraction of Data from various data sources
- Handling Data loading issues
- Work with data form multiple data sources
- Creating Various Data Models for Business Intelligence purposes
- Transportation of data and analytics from one environment to another
- Co-ordinate with business analysts while raising requirements from customers
- Process Chain maintenance
- Predictive Analytics
- SAP BO reporting tools
- Pilot Project : TNPA Smart People Ports I worked in this project for a period of 1,5 years, overall objective of the project was to manage and automatize logistics of the port to ensure efficiency
- Part of team responsible for Migrating data from source system to SAP
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Implemented business intelligence solutions to increase operational efficiency.
- Created data models to support decision-making processes.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Utilized data visualization techniques to present and explain complex data sets.
- Collaborated with stakeholders to identify business needs and data sources.
- Created dashboards to monitor and track key performance indicators.
Education
Post Graduate Diploma - Applied Economics
Nelson Mandela Metropolitan University
Gqeberha, South Africa 02.2020 - 2023.01
Advanced Diploma - Economics
NELSON MANDELA METROPOLITAN UNIVERSITY
Gqeberha, Port Elizabeth 02.2016 - 2017.01
Diploma - Economics
Nelson Mandela University
Gqeberha, South Africa 02.2012 - 2016.01
Skills
MICROSOFTundefined
Accomplishments
- Knowledge of SAP business process, user provisioning process, and security maintenance process
- Strong communication skills, both written and oral
- FIREFIGHTER Request management
- Projects :
- Consol SAP GRC full implementation
- Clinix Healthcare Solutions
Certification
QUALIFICATION (3)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Continuous Improvement Reporting Analyst
AECI Mining
05.2021 - Current
Post Graduate Diploma - Applied Economics
Nelson Mandela Metropolitan University
02.2020 - 2023.01
Business Performance Data Analyst
Leroy Merlin SA
05.2018 - 04.2021
Junior SAP BI/ Consultant
T-Systems SA
02.2016 - 04.2019
Advanced Diploma - Economics
NELSON MANDELA METROPOLITAN UNIVERSITY
02.2016 - 2017.01
Diploma - Economics
Nelson Mandela University
02.2012 - 2016.01
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