Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Zerack Sibuyi

Zerack Sibuyi

Virtual Assistant
Nelspruit

Summary

Dynamic Virtual Assistant with a proven track record at CLM Clothing and Textile, enhancing productivity by streamlining administrative processes and leveraging Adobe Photoshop for creative projects. Skilled in workflow planning and exceptional communication, I significantly improved client satisfaction and operational efficiency.

Overview

2025
2025
years of professional experience

Work History

Virtual Assistant

CLM Clothing and Textile
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Conferred with customers by telephone, chat or email to provide information.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
  • Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
  • Organized and managed team tasks using Trello and Asana.
  • Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
  • Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
  • Managed CRM input, exports and clean up.
  • Completed business correspondence, transcription, and data entry.
  • Executed travel arrangements by researching and booking flights and accommodations.
  • Managed ATS for applications screening and shortlisting.

Virtual Executive Assistant

CLM Clothing and Textile
06.2022 - Current
  • Maintained a professional online presence for executives by managing social media accounts and email correspondence.
  • Supported executives in decision-making processes with thorough research and data analysis.
  • Expedited resolution of issues arising from daily operational activities with prompt attention to detail.
  • Enhanced communication between departments by coordinating meetings and sharing relevant information.
  • Liaised effectively between executives and other departments or external contacts for successful collaboration.
  • Developed comprehensive meeting agendas that facilitated efficient use of time during executive conferences.
  • Ensured compliance with company policies and procedures through diligent documentation practices for executive-level matters.
  • Coordinated events, ensuring seamless execution from planning to day-of logistics while maintaining budgets.
  • Increased productivity by developing process improvement initiatives for administrative tasks within executive support functions.
  • Contributed to company growth by assisting in new hire onboarding processes and training materials development.
  • Assisted in the development of strategic plans through research, data analysis, and presentation preparation.

Education

Virtual Assistant

ALX Africa
11.2024

Skills

Administrative support

Timeline

Virtual Executive Assistant

CLM Clothing and Textile
06.2022 - Current

Virtual Assistant

CLM Clothing and Textile

Virtual Assistant

ALX Africa

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