Zerack Sibuyi
Virtual Assistant
Nelspruit
Summary
Dynamic Virtual Assistant with a proven track record at CLM Clothing and Textile, enhancing productivity by streamlining administrative processes and leveraging Adobe Photoshop for creative projects. Skilled in workflow planning and exceptional communication, I significantly improved client satisfaction and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Virtual Assistant
CLM Clothing and Textile
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Organized and managed team tasks using Trello and Asana.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
- Managed CRM input, exports and clean up.
- Completed business correspondence, transcription, and data entry.
- Executed travel arrangements by researching and booking flights and accommodations.
- Managed ATS for applications screening and shortlisting.
Virtual Executive Assistant
CLM Clothing and Textile
06.2022 - Current
- Maintained a professional online presence for executives by managing social media accounts and email correspondence.
- Supported executives in decision-making processes with thorough research and data analysis.
- Expedited resolution of issues arising from daily operational activities with prompt attention to detail.
- Enhanced communication between departments by coordinating meetings and sharing relevant information.
- Liaised effectively between executives and other departments or external contacts for successful collaboration.
- Developed comprehensive meeting agendas that facilitated efficient use of time during executive conferences.
- Ensured compliance with company policies and procedures through diligent documentation practices for executive-level matters.
- Coordinated events, ensuring seamless execution from planning to day-of logistics while maintaining budgets.
- Increased productivity by developing process improvement initiatives for administrative tasks within executive support functions.
- Contributed to company growth by assisting in new hire onboarding processes and training materials development.
- Assisted in the development of strategic plans through research, data analysis, and presentation preparation.
Education
Virtual Assistant
ALX Africa
11.2024
Skills
Administrative support
Timeline
Virtual Executive Assistant
CLM Clothing and Textile
06.2022 - Current
Virtual Assistant
CLM Clothing and Textile
Virtual Assistant
ALX Africa
Similar Profiles
Jaana SatuliJaana Satuli
Senior Accountant at Manna & Co Oy (Textile and Clothing Industry)Senior Accountant at Manna & Co Oy (Textile and Clothing Industry)
REKYAH DUNCANREKYAH DUNCAN
Vendor Management Specialist at CLM MidwestVendor Management Specialist at CLM Midwest
Lily ThornhillLily Thornhill
Volunteer at CLMVolunteer at CLM
KHAYELIHLE MATUNDOKHAYELIHLE MATUNDO
Special Events Coordinator at CCBSA - CocacolaSpecial Events Coordinator at CCBSA - Cocacola
Lethukuthula.Lungile.Praiseworth GumedeLethukuthula.Lungile.Praiseworth Gumede
Monitoring and Evaluation Officer at Right To CareMonitoring and Evaluation Officer at Right To Care