Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ITUMELENG FRANCINAH MOLOKOMME

10615 Intambula Street,Nellmaphius Ext8

Summary

Proactive and client-focused Receptionist with a proven track record at Manzi Monate Country Share Club (Pty) Ltd, excelling in customer service and office management. Demonstrated ability to resolve customer issues, enhance client satisfaction, and streamline office operations. Skilled in data entry and communication, ensuring efficient administrative support and positive customer interactions.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Receptionist

Manzi Monate Country Share Club (Pty) Ltd
11.2021 - Current
  • Greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Response to inquiries from callers seeking information.
  • Resolve customer problems and complaints.
  • Confirme appointments, communicated with clients, and updated client records.
  • Supporte office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

End-user Computer Level 3 -

Bright Future Community Development Center
04.2001 -

Human Resource Management -

ROSTEC College
04.2001 -

Senior Certificate -

Holy Trinity Gauteng CET College
04.2001 -

Professional Caregiver -

Thutobophelo Training And Skills Academy
04.2001 -

Skills

  • Data entry,Telephone skills,File management and Office management
  • Computer Proficiency
  • Customer service: able to build relationships with clients and handle customer concerns
  • Excellent verbal and written communication
  • Able to juggle a lot of different tasks in each working day,such as screening calls,making appointments and taking adnd delivering messages

References

  • Manzi Monate Country Share Club (Pty) Ltd

    Landline number

    0128811387

  • Manzi Monate Country Share Club (Pty) Ltd-Stock Controller

     Prince Matlala

     0797417295

  • Holy Trinity CET College-Teacher

     Mr Michael Bongane Hlope

     0609202222

  • Thutobophelo Training and skills Academy-Tutor

     Mrs Johanna Tlou

     0730292852

  • Bright Future Community Development Centre

      Mrs Morongwa Yvone Masetla

      0724665106

Timeline

Receptionist

Manzi Monate Country Share Club (Pty) Ltd
11.2021 - Current

End-user Computer Level 3 -

Bright Future Community Development Center
04.2001 -

Human Resource Management -

ROSTEC College
04.2001 -

Senior Certificate -

Holy Trinity Gauteng CET College
04.2001 -

Professional Caregiver -

Thutobophelo Training And Skills Academy
04.2001 -

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ITUMELENG FRANCINAH MOLOKOMME