Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
ZENANDE NGINISE

ZENANDE NGINISE

Cnr Glendore Road & Victoria Dr, Milkwoods, Walmer

Summary

I am eager to contribute my professional skills, capabilities and knowledge in a dynamic organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Overview

13
13
years of professional experience

Work History

INTERN

NELSON MANDELA BAY MUNICIPALITY
Gqeberha
08.2024 - Current

BUDGET AND TREASURY - REVENUE AND MANAGEMENT - RATES SECTION

  • Performing administrative tasks associated with administration of property
  • Working closely with the Supervisor in charge of the rates section
  • Calculation of tax rebates for pensioners and for those exempt from paying rates
  • Updating and processing of land information in respect of purchasing, leasing, acquisition, rezoning, sub-divisions, special consents, and removal of restriction
  • Attending to and or forwarding disputes, queries/complaints to the Property Management Officer for attention and resolution and communicating the outcome
  • Paying attention to detail and making sure all data is updated accurately on CBS
  • Also making use of debtors note to update any changes on the account
  • Exposure in the Customer care department working closely with the Supervisor in charge in the customer care enquiries department
  • Attending to customers regarding their rates queries
  • Providing property evaluation certificates
  • Performing ATTP rectification and applications
  • Updating meter readings on CBS and escalating specific adjustments to the relevant department
  • Actioning CT'S business account

ACCOUNTS ADMINISTRATOR

COMPSOL
06.2023 - 03.2024

MEDICAL BILLING

  • Process all medical accounts for any batches received from the hospitals
  • Debtors book management
  • Batch processing
  • Processing of RMA's
  • Ensure that the account and invoiced tariffs comply with all requirements as per the COIDA Act and the annual government gazette
  • Reporting to the Supervisor /RM
  • Working remotely
  • ECOIDA registrations
  • Ensure that all accounts received by Compsol are processed timeously
  • Huge volumes of data capturing
  • Confirming company Registration
  • Meeting deadlines and execution of strategies
  • Good interpersonal skills
  • Good writing and verbal skills
  • Communicating on a regular daily basis with clients
  • Bank reconciliation
  • Meeting sales targets
  • IOD Claims
  • Working on rejected and old accounts to resolve them
  • Credit controlling
  • Working with Healthcare providers and Patient accounts
  • Debitting and Crediting Healthcare care providers Accounts
  • Checking for error in respect of claims
  • Accuracy of capturing correct information to be able to process claims

MEDICAL RECEPTIONIST

ST GEORGES HOSPITAL
Port Elizabeth
03.2022 - 05.2023

DR GEBERS AND PARTNERS

  • Answer inbound calls timeously and make outbound calls
  • Handling of petty cash
  • Managing reception area
  • Dealing with debtors
  • Booking appointments for kids from ages 0-16 years
  • Billing accounts
  • Working on the consent system for discovery medical aid
  • Resolving medical aid queries
  • Understanding all the rules and benefits for all the medical aids
  • Booking beds for patients in the hospital
  • Booking emergency caesers
  • Issuing prescriptions for patients
  • Following POPI Act rule
  • Managing all administrative tasks
  • Following-up on all unresolved queries
  • Taking payments and cashing -up
  • Liaise with day hospital doctors for emergency admissions
  • Working in a fast-paced manner
  • Data capturing
  • Maintaining accurate information about patients
  • Coordination of team and individual administration
  • Keeping patient information up to date
  • Maintaining patient confidentiality

ADMINISTRATOR/RECEPTIONIST

INVESTEC
East London
10.2021 - 12.2021
  • Representing the bank with a positive attitude
  • Preparing the boardroom for meetings
  • Reporting to the area manager
  • Supporting the investments team with general duties
  • Travel arrangements for certain departments
  • Preparing refreshments for clients
  • Maintain confidentiality
  • Dealing with face to face client queries
  • Communicate effectively with clients and colleagues
  • Do attendance registers for employees and visitors
  • Assisting with internal and external bankers with admin work
  • Capturing data on excel

MEDICAL RECEPTIONIST/PA/FILING CLERK

DR ZUKISWA JAFTA ONCOLOGY SPECIALIST PRACTICE
East London
06.2021 - 08.2021
  • Answering the telephone
  • Receiving patients kids and adults
  • Liaise with Cancercare for Radiotherapy bookings
  • Liaise with Beacon Bay Hospital with patient bed bookings
  • Booking and organizing practice meetings
  • Minute taking in meetings
  • Working on PMO system
  • Booking appointments for patients
  • Medical billing
  • Managing doctors diary
  • Helping her prepare for her on-site consultations
  • Editing doctors Lecture slides
  • Preparing doctors travel arrangements
  • Registering the patients with medical aids under the specialist
  • Gathering pathology reports
  • Calling labs to receive reports about findings for patients
  • Filing patient folders, neatly, accurately and up to date
  • Issuing appointment cards to patients
  • Responding to enquiries by emails and telephonically
  • Handling Co-payments for patients
  • Reason for leaving: Contract Position

FRONT DESK ADMINISTRATOR

AKESO KENILWORTH PSYCHIATRIC CLINIC
Cape Town
05.2018 - 07.2020
  • First point of contact for the hospital
  • Reporting to the financial manager
  • Attending SAP Accounting system training
  • Responsible for large amounts of cash
  • Providing a friendly environment for patients and visitors
  • Admitting kids and adults
  • Acting admissions manager (2 months)
  • Screening new patients, employees and visitors for covid 19
  • Operating the switchboard
  • Booking beds for patients
  • Making travel arrangements for specific patients
  • Working rotational shifts
  • Responding to internal and external enquiries
  • Billing
  • ICD coding
  • Dealing with after hours admissions
  • Working closely with the admissions manager
  • Liaise with doctors for emergency admissions and walk-ins
  • Responding to emails in time
  • Processing patient bills and copayments
  • Liaising with medical aid to approve authorisation for new and patients
  • Register patients on Hospital systems
  • Keeping record of patient documents
  • Maintain patient confidentiality at all times
  • CAPE TOWN

FRONT DESK RECEPTIONIST

CELL C
Cape Town
03.2017 - 04.2018
  • Representing the store with a positive attitude
  • Taking minutes in meetings
  • Reporting to the store manager
  • Switchboard operator
  • Dealing with customer queries/complaints physically or telephonically
  • Making sure consultants adhere to their working stations
  • Do attendance registers for the employees
  • Doing timesheet
  • Sending email updates to the staff pertaining to new rules and products
  • Capture information on excel spreadsheet

FRONT DESK RECEPTIONIST

UNIVERSITY OF FORT HARE
East London
03.2012 - 11.2014
  • Operating the switchboard for the University
  • Reporting to the Department of Communications Manager
  • Sending emails to internal staff as well as university students
  • Assisting students with the academic timetable
  • Assisting with student graduation and admissions procedures
  • Assisting with student residence allocation
  • Filing for certain faculties and distributing application forms
  • Booking venues arranging the boardroom for University staff meeting and seminars
  • Attending Face to face and telephonic queries

Education

BACHELOR OF COMMERCE - GENERAL

UNIVERSITY OF FORT HARE
EAST LONDON
01.2016

HIGH SCHOOL DIPLOMA -

WEST BANK HIGH SCHOOL
EAST LONDON
01.2009

HEALTH ECONOMICS - Online Certificate

ALISON - ONLINE
ONLINE

Skills

  • Leadership skills
  • Team player
  • Multitasking
  • Working with figures
  • Problem solving
  • Organizing and Planning
  • Computer skills: MS Excel
  • Computer skills: MS PowerPoint
  • Computer skills: MS Word
  • Computer skills: Outlook
  • Technical skills: CAP
  • Technical skills: Ecoida
  • Technical skills: Compeasy
  • Technical skills: Microsoft Office Teams
  • Technical skills: SAP
  • Technical skills: Vericlaim
  • Technical skills: Clinic Manager
  • Technical skills: PMO
  • Technical skills: MEDEDI

References

  • Coleen Faragher, St Georges Hospital - Dr Gebers and Partners, 0835655481
  • Nicole Fowles, Investec, 0437095704, nicole.fowles@investec.co.za
  • Zainap Jeffery, Akeso, 0797202342, zainap.j@akeso.co.za
  • Dr Marcel Londt, UWC, 0824906469, mlondt@uwc.ac.za

Languages

  • English
  • Isixhosa

Timeline

INTERN

NELSON MANDELA BAY MUNICIPALITY
08.2024 - Current

ACCOUNTS ADMINISTRATOR

COMPSOL
06.2023 - 03.2024

MEDICAL RECEPTIONIST

ST GEORGES HOSPITAL
03.2022 - 05.2023

ADMINISTRATOR/RECEPTIONIST

INVESTEC
10.2021 - 12.2021

MEDICAL RECEPTIONIST/PA/FILING CLERK

DR ZUKISWA JAFTA ONCOLOGY SPECIALIST PRACTICE
06.2021 - 08.2021

FRONT DESK ADMINISTRATOR

AKESO KENILWORTH PSYCHIATRIC CLINIC
05.2018 - 07.2020

FRONT DESK RECEPTIONIST

CELL C
03.2017 - 04.2018

FRONT DESK RECEPTIONIST

UNIVERSITY OF FORT HARE
03.2012 - 11.2014

BACHELOR OF COMMERCE - GENERAL

UNIVERSITY OF FORT HARE

HIGH SCHOOL DIPLOMA -

WEST BANK HIGH SCHOOL

HEALTH ECONOMICS - Online Certificate

ALISON - ONLINE
ZENANDE NGINISE