Cnr Glendore Road & Victoria Dr, Milkwoods, Walmer
Summary
I am eager to contribute my professional skills, capabilities and knowledge in a dynamic organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Overview
13
13
years of professional experience
Work History
INTERN
NELSON MANDELA BAY MUNICIPALITY
Gqeberha
08.2024 - Current
BUDGET AND TREASURY - REVENUE AND MANAGEMENT - RATES SECTION
Performing administrative tasks associated with administration of property
Working closely with the Supervisor in charge of the rates section
Calculation of tax rebates for pensioners and for those exempt from paying rates
Updating and processing of land information in respect of purchasing, leasing, acquisition, rezoning, sub-divisions, special consents, and removal of restriction
Attending to and or forwarding disputes, queries/complaints to the Property Management Officer for attention and resolution and communicating the outcome
Paying attention to detail and making sure all data is updated accurately on CBS
Also making use of debtors note to update any changes on the account
Exposure in the Customer care department working closely with the Supervisor in charge in the customer care enquiries department
Attending to customers regarding their rates queries
Providing property evaluation certificates
Performing ATTP rectification and applications
Updating meter readings on CBS and escalating specific adjustments to the relevant department
Actioning CT'S business account
ACCOUNTS ADMINISTRATOR
COMPSOL
06.2023 - 03.2024
MEDICAL BILLING
Process all medical accounts for any batches received from the hospitals
Debtors book management
Batch processing
Processing of RMA's
Ensure that the account and invoiced tariffs comply with all requirements as per the COIDA Act and the annual government gazette
Reporting to the Supervisor /RM
Working remotely
ECOIDA registrations
Ensure that all accounts received by Compsol are processed timeously
Huge volumes of data capturing
Confirming company Registration
Meeting deadlines and execution of strategies
Good interpersonal skills
Good writing and verbal skills
Communicating on a regular daily basis with clients
Bank reconciliation
Meeting sales targets
IOD Claims
Working on rejected and old accounts to resolve them
Credit controlling
Working with Healthcare providers and Patient accounts
Debitting and Crediting Healthcare care providers Accounts
Checking for error in respect of claims
Accuracy of capturing correct information to be able to process claims
MEDICAL RECEPTIONIST
ST GEORGES HOSPITAL
Port Elizabeth
03.2022 - 05.2023
DR GEBERS AND PARTNERS
Answer inbound calls timeously and make outbound calls
Handling of petty cash
Managing reception area
Dealing with debtors
Booking appointments for kids from ages 0-16 years
Billing accounts
Working on the consent system for discovery medical aid
Resolving medical aid queries
Understanding all the rules and benefits for all the medical aids
Booking beds for patients in the hospital
Booking emergency caesers
Issuing prescriptions for patients
Following POPI Act rule
Managing all administrative tasks
Following-up on all unresolved queries
Taking payments and cashing -up
Liaise with day hospital doctors for emergency admissions
Working in a fast-paced manner
Data capturing
Maintaining accurate information about patients
Coordination of team and individual administration
Keeping patient information up to date
Maintaining patient confidentiality
ADMINISTRATOR/RECEPTIONIST
INVESTEC
East London
10.2021 - 12.2021
Representing the bank with a positive attitude
Preparing the boardroom for meetings
Reporting to the area manager
Supporting the investments team with general duties
Travel arrangements for certain departments
Preparing refreshments for clients
Maintain confidentiality
Dealing with face to face client queries
Communicate effectively with clients and colleagues
Do attendance registers for employees and visitors
Assisting with internal and external bankers with admin work
Capturing data on excel
MEDICAL RECEPTIONIST/PA/FILING CLERK
DR ZUKISWA JAFTA ONCOLOGY SPECIALIST PRACTICE
East London
06.2021 - 08.2021
Answering the telephone
Receiving patients kids and adults
Liaise with Cancercare for Radiotherapy bookings
Liaise with Beacon Bay Hospital with patient bed bookings
Booking and organizing practice meetings
Minute taking in meetings
Working on PMO system
Booking appointments for patients
Medical billing
Managing doctors diary
Helping her prepare for her on-site consultations
Editing doctors Lecture slides
Preparing doctors travel arrangements
Registering the patients with medical aids under the specialist
Gathering pathology reports
Calling labs to receive reports about findings for patients
Filing patient folders, neatly, accurately and up to date
Issuing appointment cards to patients
Responding to enquiries by emails and telephonically
Handling Co-payments for patients
Reason for leaving: Contract Position
FRONT DESK ADMINISTRATOR
AKESO KENILWORTH PSYCHIATRIC CLINIC
Cape Town
05.2018 - 07.2020
First point of contact for the hospital
Reporting to the financial manager
Attending SAP Accounting system training
Responsible for large amounts of cash
Providing a friendly environment for patients and visitors
Admitting kids and adults
Acting admissions manager (2 months)
Screening new patients, employees and visitors for covid 19
Operating the switchboard
Booking beds for patients
Making travel arrangements for specific patients
Working rotational shifts
Responding to internal and external enquiries
Billing
ICD coding
Dealing with after hours admissions
Working closely with the admissions manager
Liaise with doctors for emergency admissions and walk-ins
Responding to emails in time
Processing patient bills and copayments
Liaising with medical aid to approve authorisation for new and patients
Register patients on Hospital systems
Keeping record of patient documents
Maintain patient confidentiality at all times
CAPE TOWN
FRONT DESK RECEPTIONIST
CELL C
Cape Town
03.2017 - 04.2018
Representing the store with a positive attitude
Taking minutes in meetings
Reporting to the store manager
Switchboard operator
Dealing with customer queries/complaints physically or telephonically
Making sure consultants adhere to their working stations
Do attendance registers for the employees
Doing timesheet
Sending email updates to the staff pertaining to new rules and products
Capture information on excel spreadsheet
FRONT DESK RECEPTIONIST
UNIVERSITY OF FORT HARE
East London
03.2012 - 11.2014
Operating the switchboard for the University
Reporting to the Department of Communications Manager
Sending emails to internal staff as well as university students
Assisting students with the academic timetable
Assisting with student graduation and admissions procedures
Assisting with student residence allocation
Filing for certain faculties and distributing application forms
Booking venues arranging the boardroom for University staff meeting and seminars
Attending Face to face and telephonic queries
Education
BACHELOR OF COMMERCE - GENERAL
UNIVERSITY OF FORT HARE
EAST LONDON
01.2016
HIGH SCHOOL DIPLOMA -
WEST BANK HIGH SCHOOL
EAST LONDON
01.2009
HEALTH ECONOMICS - Online Certificate
ALISON - ONLINE
ONLINE
Skills
Leadership skills
Team player
Multitasking
Working with figures
Problem solving
Organizing and Planning
Computer skills: MS Excel
Computer skills: MS PowerPoint
Computer skills: MS Word
Computer skills: Outlook
Technical skills: CAP
Technical skills: Ecoida
Technical skills: Compeasy
Technical skills: Microsoft Office Teams
Technical skills: SAP
Technical skills: Vericlaim
Technical skills: Clinic Manager
Technical skills: PMO
Technical skills: MEDEDI
References
Coleen Faragher, St Georges Hospital - Dr Gebers and Partners, 0835655481
Senior Superintendent High Voltage Underground at Nelson Mandela Bay MunicipalitySenior Superintendent High Voltage Underground at Nelson Mandela Bay Municipality