Anton Langenhoven

• Support the planning, monitoring, and optimization of the company’s core network infrastructure (wireless and fibre), ensuring low latency, redundancy, and high availability.
• Perform capacity management and performance monitoring across backbone links, ensuring scalability to meet customer demand while staying within budget constraints.
• Assist with the configuration, deployment, and validation of core network equipment (routers, switches, caching servers, high-site infrastructure) to ensure compliance with industry standards and internal requirements.
• Conduct technical evaluations of new hardware and software, including stress testing, compatibility checks, and resilience analysis before production rollout.
• Support root cause analysis for network faults affecting multiple clients, collaborating with TAC and technical teams to minimize downtime and implement corrective actions.
• Monitor and maintain power and energy systems (battery lifecycle, solar installations, and generator integrations) for uninterrupted service continuity.
• Participate in network planning and topology design sessions, contributing technical insights on routing strategies, interconnection points, and optimization of traffic flows.
• Ensure documentation of network topology, configurations, and monitoring metrics is up-to-date, enabling accurate troubleshooting and knowledge sharing across teams.
• Provide on-site technical support and handholding for project teams during core deployments, ensuring adherence to best practices and safe implementation procedures.

• Delivered end-to-end technical support services to clients and technicians, ensuring first-call resolution to prevent repeat issues.
• Conducted root cause analysis for complex technical queries, reducing downtime and improving client satisfaction.
• Documented client interactions, troubleshooting steps, and patterns in internal systems to improve service quality.
• Supported clients with router setups, password resets, and email configurations, ensuring smooth connectivity.
• Managed service performance and interruption cases, accurately identifying causes and implementing solutions.
• Collaborated with senior teams on problem management tickets, ensuring multiple-client outages were prioritized and resolved.
• Participated in standby rotations, monitoring the network after hours and responding swiftly to outages, load shedding, and power-related incidents.

• Responsible for stock deliveries and logistics support.
• Reference: Esme Eksteen – 083 703 3059

• Provided ad-hoc IT support to clients including hardware/software troubleshooting, CCTV setup, and network support.
• References: Jaco Esterhuizen (Director, Ouhout Meubels) – 072 324 9617 | Eddie Smith (Owner, Eds TV & Access Control) – 084 555 5113

• Managed company operations.

Reference: Mr. F Abrahams - 073 560 3851

Contract Base

Safety protocols

Reference: Mr. J van Blerk - 072 434 6691

Contract Base

Safety officer on harbor sites