Zinhle Faith Mngadi
Durban
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Domestic Cleaner
Private Homes
Durban
01.2023 - 12.2023
- Cleaned and sanitised various rooms in private residences.
- Swept, vacuumed and mopped floors in residential homes.
- Washed windows inside and outside of the home.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Provided excellent customer service to ensure satisfaction.
Housekeeper
The Royal Hotel
Durban Central
01.2020 - 01.2022
- Maintained cleanliness and organisation of guest rooms and public areas.
- Changed bed linens and towels.
- Sanitised and cleaned sinks, mirrors, toilets and showers.
- Vacuumed floors and dusted furniture to maintain organised, professional appearance.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Provided information about hotel services upon request from guests.
- Organised closets with hangers for guests' clothing items.
- Assisted in laundry services including washing, drying, and folding linens.
- Used cleaning chemicals following proper guidelines.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Reported any maintenance issues or damage to supervisors immediately.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Reported damage or theft of hotel property to management.
Education
High School Diploma -
Wentworth Secondary School
Durban , South Africa 01.2013 - 12.2017
Skills
- Cleaning techniques
- Household organisation
- Laundry management
- Attention to detail
- Deep cleaning
- Chemical handling
- Customer service
- Cleaning and organizing
- Health and safety compliance
- Bathroom cleaning
- Sorting and washing laundry
- Infection control
- Guest relations
- Hardworking
- Waste disposal
- Vacuuming
- Mopping and buffing floors
Certification
- First Aid/CPR
Languages
English
Proficient
C2
References
- Available upon request
Timeline
Domestic Cleaner
Private Homes
01.2023 - 12.2023
Housekeeper
The Royal Hotel
01.2020 - 01.2022
High School Diploma -
Wentworth Secondary School
01.2013 - 12.2017