Summary
Work History
Education
Skills
Software
Interests
Languages
AWARDS
REFERENCES
Timeline
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Zazi Qhama Mathe

Waitress / General Work/ Cleaning
Cape Town

Summary

Energetic and dedicated, excelled at McDonald's by enhancing customer satisfaction and fostering a positive work environment. Demonstrated exceptional teamwork, leadership, and customer service skills, significantly improving dining experience efficiency. Mastered multitasking and problem-solving, ensuring high-quality service and operational excellence.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Work History

Crew Member

McDonald's
11.2024 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Worked front counter, drive-thru and other areas.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

High School Diploma -

Rylands High School
Rylands, South Africa
04.2001 -

Skills

Customer service

Software

MS Word

MS Excel

MS PowerPoint

E-mail

Internet

Interests

Hiking

Reading

Socializing & Travelling

Community Development

Languages

Xhosa

English

AWARDS

Health & Safety

First AID Level 1

Hygiene

Entrepreneurship Society

REFERENCES

NAME OF COMPANY : McDonald's

STORE MANAGER      : Shiller Magaramombe

CONTACT NUMBER   : 061 104 8671


NAME OF SCHOOL    : Sokhanyo Primary School

PRINCIPAL                   : Mr. Thanduxolo Mthalane (Maths Tutor)

CONTACT NUMBER   :066 289 5719

Timeline

Crew Member

McDonald's
11.2024 - Current

High School Diploma -

Rylands High School
04.2001 -
Zazi Qhama MatheWaitress / General Work/ Cleaning