Exploring Nature
Zaskia Britz
Contract & Deliveries Assistant (Admin)
Randfontein
Summary
Dedicated and professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Admin/Sales position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Contract & Deliveries Assistant
Nexgro Unigrain
09.2021 - 12.2022
- Signing of all Specific Agreements, Pricing Contracts, Addendums and Contract Offers.
- Handling high-volume paperwork and collaborating with purchase and sales agents to resolve problems.
- Check previous day's transactions are in the system and send contracts out.
- Follow up on unsigned contracts.
- Checking that all documentation is correct and received within deadline stipulated.
- Compile Master Contracts and Pricing Pages
- Making sure that levies are maintained correctly all contracts and commodities.
- Handling inquires regarding Payments and Invoices.
- Accurately capturing daily deals and transactions from Safex Trading platform.
- Reconciling and making sure that every step is taken to unsure that my work is effective and accurate.
- Working efficiently in a faced-paced, high pressured environment.
- Happily working in teams to achieve dead lines together.
- Training and sharing knowledge to new employees.
- Compiling training/learning materials to understand and complete tasks.
- Using creative thinking to change and implement new processes to achieve deadlines and quality performance.
- Processed loads into database and provided proactive customer service for accounts.
- Managed system support functions to set priorities and service levels expectations.
- Verified accurate account invoicing through collaboration with accounting department.
- Kept deliveries in line with procedures and protocols to minimize payment delays.
- Verified load information received from offloading points; shipping dates, commodity grades, moisture, screenings and processed information into Logistics Management System on our supporting website.
- Collaborated with shipping department staff to facilitate accurate processing of loads.
- Oversaw daily Stock Sheets to maintain data accuracy.
- Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
- Monitored and reported on transportation costs and properly filed shipping documents.
Transport Creditors Clerk
Nexgro/Unigrain
04.2021 - 08.2021
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Provided quality clerical support through data entry, document management and email correspondence.
- Verified transport invoices and shipping dates and entered information into Agris software.
- Used coordination and planning skills to achieve results according to schedule.
- Identified issues, analyzed information and provided solutions to problems.
- Produced high-quality communications for internal and external use.
- Managed transport invoices, resolved variances and filed documentation.
Internal Sales Clark
The Hydraulic Centre: Taahir from THC 011 664 6313
03.2020 - 04.2020
- Maintained energy and enthusiasm in fast-paced environment.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment in the workshop.
- Increased customer satisfaction by resolving issues.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Received and processed stock into inventory management system.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Handling, learning hydraulic parts & pipes to assist a client by means of explanation only.
- Invoicing, quoting, process orders via email, calls and counter sales and processing payments via card machine.
- I managed to establish a good relationship with customers in time to understand their needs and provide excellent service.
- Working with Suppliers, placing orders by means of order numbers.
- Dealing with difficult customers, working under pressure and against time daily.
- Used SAP software system to processing orders, generating invoices and doing stock transfers.
Receptionist and Admin Assistant
Retire Rich and Happy_Rachel from RRH 087 809 0603
02.2020 - 02.2020
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met deadlines.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Managed over 50 customer calls per day.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Scheduled and confirmed appointments and meetings for senior management team.
- Data capturing, Prioritizing.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Agent
Cazabella-Betsie Nieman 076 115 4655
01.2019 - 12.2019
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased sales and customer satisfaction through personalized servicing.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
- Exceeded goals for new accounts in single sales cycle.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments
- Adjusted sales scripts to better target needs of specific individuals, boosting sales by 30%
General Office Assistant (part Time)
IMPScc-Lorette Britz 0822943710
01.2017 - 12.2019
- Exceeded goals through effective task prioritization and great work ethic.
- Prepared variety of different written communications, reports and documents.
- Improved operations through consistent hard work and dedication.
- Used Microsoft Word and other software tools to create documents and other communications.
- Examined, categorized and sorted incoming documents.
- Any other tasks required to assist
Education
High School Diploma -
Jan Viljoen High School
Randfontien 01.2017 - 12.2019
Skills
Office administration
Scheduling
Performance improvement
Workflow planning
Microsoft Word
Microsoft Excel
Microsoft Outlook
Product and service sales
Analytical and Critical Thinking
Dependable and Responsible
Creative problem solver
Strong decision maker
Interests
Traveling
Interested in building experience in all areas of a company in order to determine what the best study route is for me
Hobbies
•Gym (Weight training)
•Organizing & cleaning
•Arts and Crafts
•Hiking/Jogging
Timeline
Contract & Deliveries Assistant
Nexgro Unigrain
09.2021 - 12.2022
Transport Creditors Clerk
Nexgro/Unigrain
04.2021 - 08.2021
Internal Sales Clark
The Hydraulic Centre: Taahir from THC 011 664 6313
03.2020 - 04.2020
Receptionist and Admin Assistant
Retire Rich and Happy_Rachel from RRH 087 809 0603
02.2020 - 02.2020
Sales Agent
Cazabella-Betsie Nieman 076 115 4655
01.2019 - 12.2019
General Office Assistant (part Time)
IMPScc-Lorette Britz 0822943710
01.2017 - 12.2019
High School Diploma -
Jan Viljoen High School
01.2017 - 12.2019