Zanoxolo Qali
Ward Councillor
Cacadu
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Production Worker
Twizza
Queenstown
01.2020 - 02.2021
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Located and picked merchandise to fulfill daily customer orders.
- Inspected and adjusted work performed to meet expectations.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Adjusted machines to increase productivity for runs.
- Documented production information via daily system logs and discussed issues with management.
- Weighed and measured items to prevent waste and meet quality standards.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
Entrepreneur
Self Employed
Queenstown
09.2019 - 10.2020
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Introduced new methods, practices and systems to reduce turnaround time.
- Determined business plan, mission statement and vision.
- Mapped income generating strategies to grow revenue.
- Prepared annual budgets with controls to prevent overages.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
Motivational Speaker
Lukhanji FM
Queenstown
10.2017 - 12.2019
- Researched material extensively before writing informative speeches.
- Implemented stories and anecdotes into speeches to make information more entertaining.
- Presented information regarding social issues to groups of listeners.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Met needs of different students by adapting teaching materials and methods.
- Helped clients set and achieve health and wellness goals.
- Conducted classes and workshops for students on special topics of interest.
- Worked with fellow teachers to devise and implement support plans to help students excel.
Sales Agent
Bayport Financial Service
Queenstown
11.2017 - 11.2018
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Assisted call-in customers with questions and orders.
- Adjusted sales scripts to better target needs of specific individuals, boosting sales.
- Exceeded goals for new accounts in single sales cycle.
- Implemented brand marketing and sales campaigns.
Team Leader
All Pay
Queenstown
01.2008 - 12.2010
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Initiated timely response to emails, voicemails and written correspondence.
- Confirmed confidential budget reports remained up-to-date for manager.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Participated in cross-functional team-building activities.
- Coordinated weekly meetings for internal and external groups.
- Cross-trained and provided backup support for organizational leadership.
- Led team of 30 members while providing exceptional customer service.
- Supported office business development and customer service.
Education
Matriculation -
Themba SDA School
King Williams Town 01.1997 - 12.1997
Information Technology -
Stanford Business College
Queenstown 01.2002 - 12.2002
Skills
Business planning
Relationship building
Business Development
Cultural development
Effective leader
Product development
Coaching and mentoring
Staff training/development
Data Entry
Critical Thinking
Client account management
Delegation
Affiliations
Chairperson of Zwartwater Development Forum
Involved in Community Building and Development exercises
Involved in Community Sport Activities
Additional Information
I am a determined individual who works hard and pays attention to detail. I am involved actively with people in the community to continue developing the community. I am flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I'm keen on working and finding new ways to work in a better environment. I have computer skills and other certificates attached.
Certification
Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Production Worker
Twizza
01.2020 - 02.2021
Entrepreneur
Self Employed
09.2019 - 10.2020
Sales Agent
Bayport Financial Service
11.2017 - 11.2018
Motivational Speaker
Lukhanji FM
10.2017 - 12.2019
Team Leader
All Pay
01.2008 - 12.2010
Information Technology -
Stanford Business College
01.2002 - 12.2002
Matriculation -
Themba SDA School
01.1997 - 12.1997