Zanie Harmse
Financial Service Manager, Cashier, Stock Clerk, Admin, Assistant Rental Agent
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
24
24
years of professional experience
Work History
Administrative Clerk and Rental Agent
Tzaneen Properties
02.2022 - 03.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Created and updated records and files to maintain document compliance.
- Compiled and analyzed data to produce reports.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Input data and processed system change to generate accurate reports.
- Entered data into system and updated customer contacts with information to keep records current.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Updated pricing, signage and displays to deliver accurate product information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated and scheduled meetings and appointments.
- Provided vital support during audits by compiling documentation requested by auditors quickly and efficiently.
- Contributed to project success by providing administrative support to various teams as needed.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Collaborated with cross-functional teams to develop process improvements that enhanced workflow within the office environment.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Gained extensive knowledge in data entry, analysis and reporting.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Collected rent and security deposits to provide timely payments to property owners.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
- Increased customer satisfaction by providing personalized rental suggestions based on client needs and preferences.
- Built strong relationships with local businesses to generate referrals and expand client base.
- Assisted clients with understanding complex lease agreements, answering questions and clarifying concerns.
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
Receptionist Administrator
LETABA RECYCLING
10.2019 - 03.2020
- Scheduled initial and return appointments for clients, adhering to internal policies while accommodating individual customer needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Financial Services Manager, Cashier, Stock Clark
JD Group
08.1999 - 01.2017
- Implemented risk management strategies to protect clients'' investments and minimize losses.
- Supported financial director with special projects and additional job duties.
- Worked with accounting staff to efficiently coordinated month-end closing and reporting activities.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Verified account reconciliations and monitored general accounting work to keep team on-track with daily and monthly functions.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Processed transactions deposits, withdrawals and payments to loan accounts for customers.
- Conducted in-depth audits to review accounts, controls and compliance with sound accounting practices.
- Established and checked coding procedures, monitored reports and updated internal files.
- Checked submitted financial documentation for accuracy and integrity against internal and regulatory standards.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Education
No Degree -
Frans Du Toit
Phalaborwa, South Africa 04.2001 -
Skills
Attention to Detail
Scheduling and calendar management
Switchboard Operation
Database entry
Mail handling
Professional and mature
Process Monitoring
Record Sorting and Filing
Database Administration
Data Entry
Staff Training
Budget support
Expense Reports
Problem-solving aptitude
Basic Fire Fighting
Basic EMS / First Aid
Writing, Cooking, Arts and crafts, Puzzle or board games
Balancing poetry writing, cooking, arts and crafts, playing board games, and listening to music is bring so much joy and fulfillment to my life.
Timeline
Administrative Clerk and Rental Agent
Tzaneen Properties
02.2022 - 03.2023
Receptionist Administrator
LETABA RECYCLING
10.2019 - 03.2020
No Degree -
Frans Du Toit
04.2001 -
Financial Services Manager, Cashier, Stock Clark
JD Group
08.1999 - 01.2017