Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zanele Thandeka Masilela

Non
Bronkhorstspruit

Summary

Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in communication. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at accounting with dedication to efficiency and accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
2
2
Certifications
1
1
Language

Work History

Store Cashier

Shoprite Checkers
04.2012 - 08.2021
  • Aided in inventory management by restocking shelves and conducting routine audits of merchandise levels.
  • Participated in ongoing training and development opportunities to stay current on store policies, procedures, and product offerings.
  • Provided support during promotional events by setting up displays, distributing materials, or assisting customers as needed.
  • Promoted a safe shopping environment by keeping aisles clear of hazards and addressing spills or issues promptly.
  • Enhanced customer satisfaction by efficiently processing transactions and providing excellent service.
  • Adhered to strict cash handling policies, reducing the risk of theft or mismanaged funds within the store setting.
  • Balanced cash drawer at the end of each shift, ensuring all funds were accounted for correctly.
  • Improved communication between front-end staff members by participating in regular team meetings.
  • Managed register during high-volume shifts, maintaining accuracy and efficiency in financial transactions.
  • Assisted customers with product inquiries, helping them make informed purchasing decisions.
  • Maintained accurate cash handling practices for smooth store operations and minimized discrepancies.

Administrative Clerk

Kaia Manzi
01.2010 - 06.2011
  • Entered data into system and updated customer contacts with information to keep records current.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Input data and processed system change to generate accurate reports.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Streamlined administrative processes by implementing efficient filing and organizational systems.
  • Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.

Education

No Degree - Pastel Payroll & HR

Nan Hua Academy
04.2001 -

No Degree - Pastel Accounting

Nan Hua Academy
04.2001 -

Skills

Cleanliness and hygiene

POS system proficiency

Maintaining store appearance

Cash handling expertise

Reliability and punctuality

Promotional strategies

Merchandising

Building customer loyalty

Professional appearance

Teamwork

Certification

Tourism Management

Timeline

Principles of Public Management

09-2017

Tourism Management

07-2013

Store Cashier

Shoprite Checkers
04.2012 - 08.2021

Administrative Clerk

Kaia Manzi
01.2010 - 06.2011

No Degree - Pastel Payroll & HR

Nan Hua Academy
04.2001 -

No Degree - Pastel Accounting

Nan Hua Academy
04.2001 -

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