Zanele Sarah Mahlangu

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

Used consultative sales techniques to understand customer needs and recommend relevant products and services. Responded to telephone and in-person requests for information.

Provided sales and customer service assistance to walk-in traffic Boosted customer satisfaction by providing personalised consultations and tailored product recommendations.

Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Set and achieved company defined sales goals. Presented professional image consistent with company's brand values.

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Processed customer transactions promptly, minimizing wait times.
• Assisted customers with account inquiries, resolving issues promptly and professionally.