Summary
Overview
Work History
Education
Skills
Language proficiency
Drivers license
Timeline
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Zanele Reineth Khumalo

Administration/ Data Capturer
Pretoria,Gauteng

Summary

Dedicated administrative professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Sales Ambassador

PostNet – Illovo
Johannesburg
04.2022 - Current
  • Provided courier services for clients.
  • Accurately captured data and information on paper and Computer.
  • Assisted clients with computer support and basic copy.
  • Solved problems for clients.
  • Delivered excellent customer service.
  • Established long-term partnerships with key clients, resulting in repeat business and increased revenue growth.
  • Trained and mentored new sales representatives.

Administration Clerk

Cash Paymaster Services (Vryheid)
Vryheid
1 2003 - 1 2013
  • Computer work, Office Administration, Handling of Petty Cash, Maintenance of Registers.
  • Personal Assistant to Manager.
  • Handled incoming phone calls and answered questions from callers.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Interacted with customers by phone, email, or in-person to provide information.

Administration Clerk

Department of Social Welfare and Population Development
01.2002 - 01.2003
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Handled incoming phone calls and answered questions from callers.
  • Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.

Education

Computer Literacy

UniSchool
South Africa
04.2001 - 2000.04

Tourism

Damelin

Tourism & Marketing

Damelin

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Phambili High School

Skills

*Data entry proficiency

*Flexible and Adaptable

*Cash Handling

*Document Scanning

*Good communication skills, both verbal and written

*Strong attention to detail

*Sales consultation

*Customer Service

*Upselling strategies

*Good communication skills, both verbal and written

*Telephone Etiquette

Language proficiency

English, Zulu

Drivers license

Code 10(c1)

Timeline

Sales Ambassador

PostNet – Illovo
04.2022 - Current

Administration Clerk

Department of Social Welfare and Population Development
01.2002 - 01.2003

Computer Literacy

UniSchool
04.2001 - 2000.04

Administration Clerk

Cash Paymaster Services (Vryheid)
1 2003 - 1 2013

Tourism

Damelin

Tourism & Marketing

Damelin

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Phambili High School
Zanele Reineth KhumaloAdministration/ Data Capturer