Zanele Precious Mbatha

• Played an instrumental role in achieving company-wide safety certifications by maintaining meticulous documentation of safety practices and improvements.
• Drove continuous improvement in safety performance by setting ambitious targets based on industry benchmarks and best practices.
• Contributed to the development of a robust contractor management program, enforcing strict adherence to safety guidelines for all external personnel working onsite.
• Served as the primary liaison between regulatory agencies and the organization during inspections, resulting in favorable outcomes for the business.
• Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
• Promoted a culture of safety through engaging workshops and training sessions for employees on various topics such as hazard identification, PPE usage, and incident reporting.
• Investigated incidents thoroughly, identifying root causes and implementing preventive measures accordingly.
• Increased employee awareness of potential hazards by creating informative signage throughout the facility.
• Conducted regular safety audits, identifying potential hazards and implementing corrective actions promptly.
• Collaborated with management to develop site-specific safety policies, ensuring alignment with federal and state requirements.
• Inspected worksites, practices, and gear for compliance with established safety standards.

Ensure compliance to recommendations and continuously driving safety awareness campaigns

Compilations of SHERQ inspections on site and submit to management

Adhere to client safety requirements

Adhere to company policies and procedures

Identification of risk on site and planned task observation as per site protocol

Facilitate toolbox talk, induction and safety file (27 Point SHERQ file)

Communication lin between SHERQ and production

Provide guidance with development, implementation, and maintenance of SHERQ

Help operations with the management of change process

• Drove continuous improvement in safety performance by setting ambitious targets based on industry benchmarks and best practices.
• Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
• Promoted a culture of safety through engaging workshops and training sessions for employees on various topics such as hazard identification, PPE usage, and incident reporting.
• Investigated incidents thoroughly, identifying root causes and implementing preventive measures accordingly.
• Increased employee awareness of potential hazards by creating informative signage throughout the facility.
• Conducted regular safety audits, identifying potential hazards and implementing corrective actions promptly.
• Enhanced emergency response times by developing and executing comprehensive evacuation plans.
• Collaborated with management to develop site-specific safety policies, ensuring alignment with federal and state requirements.
• Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
• Implemented an effective near-miss reporting system that encouraged employees'' involvement in identifying potential hazards before accidents occurred.
• Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
• Communicated safety performance and progress to management and employees to provide up to date information.

• Leveraged device to track and maintain Hour of Service to comply with Federal Motor Carrier Safety Administration regulations.
• Adhered to Operational Health and Safety Administration rules and regulations; keeping guests and employees safe at all times despite hazards.
• Adhered to US Occupational Health and Safety Administration mandates requiring use of gloves and insulating blankets for installation of high-voltage equipment.
• Verified each work site met or exceeded Mine Safety and Health Administration (MSHA) andState standards to promote safe work environment.
• Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
• Complied with Occupational Safety and Health Administration (OSHA) guidelines while designing new production processes and methods.
• Conducted warehouse and distribution safety training, managed accident investigations and implemented improvements to enhance safety.
• Coordinated safety improvement activities and training to promote safety awareness.

• Implemented innovative solutions to overcome common workflow challenges faced by the administrative team.
• Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
• Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
• Maintained a well-organized filing system to ensure easy access to important records and documents.
• Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
• Enhanced communication between departments with timely and accurate preparation of reports and documents.
• Coordinated and scheduled meetings and appointments to keep organization running smoothly.
• Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
• Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.

• Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
• Developed long-lasting client relationships by providing exceptional customer service.
• Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
• Collaborated with team members to achieve monthly sales goals and improve overall performance.
• Increased sales by establishing rapport with customers and identifying their needs.
• Implemented new sales strategies that led to improved market penetration and higher profit margins.