Summary
Overview
Work History
Education
Skills
Passion
Personal Information
Criminal Record
Health Status
Timeline
Generic

Zanele Patricia Bah

Vosloorus

Summary

Motivated Driver committed to meeting every delivery target with reliability and damage-free loads. Consistent about checking paperwork and deliveries to proactively spot errors or other problems. Plans optimal routes and manages time well to exceed expectations. Safety-minded person navigating routes to keep deliveries on time. Communicates with dispatch to maintain accountability and support route progress. Capable driver skilled in motor vehicle operation and maintenance. Follows road rules and regulations consistently and plans efficient routes. Strong background in logistics transport. Safety-focused driver focused on safely and quickly deliveries. Maintains thorough records and communicates regularly with dispatch to stay on top of destination and route changes. Inspects vehicles regularly and handles basic upkeep.

Overview

7
7
years of professional experience
1
1
Language

Work History

Driver (Part time)

LTS African Executives Management Service
1 2021 - Current
  • Managed time and routes to meet customer demands and provide customer satisfaction
  • Supported vehicle safety and performance with basic maintenance and repairs to correct issues
  • Worked collaboratively with dispatch personnel to report issues and receive instructions
  • Completed daily vehicle inspections to address cleaning, refueling, and maintenance needs
  • Monitored traffic conditions and construction delays to reduce potential delays
  • Represented company reputation with courtesy, quality service and professional appearance
  • Communicated with passengers to assess needs and answer questions about route and expected travel time
  • Loaded and unloaded vehicle to safely transport daily deliveries
  • Cleaned and detailed vehicle to promote passenger comfort and satisfaction
  • Used GPS and map navigation to plan most efficient route
  • Implemented innovative strategies to optimize fuel efficiency, resulting in significant cost savings for company
  • Acted as reliable brand ambassador by presenting professional image and maintaining positive attitude
  • Accommodated special requests and preferences resulting in multiple recommendations from customers
  • Demonstrated adaptability and problem-solving skills by navigating and delivering goods in challenging or unfamiliar terrains
  • Participated in ongoing driver training programs to address potential hazards and improve safety
  • Carried out daily pickups and deliveries to meet personal targets
  • Performed routine vehicle upkeep and notified supervisors of advanced repair needs
  • Selected safe locations to stop and secured vehicles during overnight stays
  • Provided friendly, courteous communication in all interactions with internal personnel and external stakeholders
  • Recorded fuel consumption for accurate expense reporting
  • Secured loads according to proper procedures and safety measures
  • Took alternative routes for maximum speed and safety
  • Followed road rules and regulations to minimize risks and company liability
  • Coordinated smooth loading and unloading of goods for organized stops
  • Operated vehicle controls properly to communicate with other drivers and pedestrians
  • Prepared, completed and submitted documentation within agreed timeframes
  • Completed assigned tasks on schedule
  • Maintained inventory of supplies and equipment for long haul trips
  • Loaded and unloaded goods promptly from vehicles upon arrival at destinations
  • Communicated with dispatch in real time to set up and adjust route plans
  • Planned routes in advance and navigated way through unfamiliar locations
  • Interpreted colleagues' hand signals to carry out complex maneuvers in tight spaces
  • Recorded driving hours to stay within legal limits
  • Transported passengers safely with skilled operation of different vehicles
  • Represented company positively on roads through safe, controlled driving.

Customer Service Agent

Ekurhuleni Metropolitan Municipality
03.2017 - 09.2019
  • Directed phone calls to shorten service time and steer conversations towards targeted solutions
  • Shared relevant tools with customers as necessary to reduce support call frequency
  • Researched issues across multiple databases to fully understand and address concerns
  • Combined active listening skills, prepared scripts and personal communication expertise to determine best solution for each caller
  • Answered inbound calls to greet and assist customers with various needs and questions
  • Resolved customer inquiries, complaints, and issues providing insightful solutions
  • Researched assistance requested and offered accurate information to resolve issues and respond to inquiries
  • Documented detailed notes in CRM system to track customer interactions.

Education

P.T Xulu Secondary School

Skills

Department performanceundefined

Passion

I love travelling overseas

Personal Information

  • License: Code 14 with PrdP
  • Date of Birth: 01/07/86
  • Gender: Female
  • Nationality: South African
  • Marital Status: Divorced

Criminal Record

None

Health Status

Excellent

Timeline

Customer Service Agent

Ekurhuleni Metropolitan Municipality
03.2017 - 09.2019

Driver (Part time)

LTS African Executives Management Service
1 2021 - Current

P.T Xulu Secondary School
Zanele Patricia Bah