Motivated Driver committed to meeting every delivery target with reliability and damage-free loads. Consistent about checking paperwork and deliveries to proactively spot errors or other problems. Plans optimal routes and manages time well to exceed expectations. Safety-minded person navigating routes to keep deliveries on time. Communicates with dispatch to maintain accountability and support route progress. Capable driver skilled in motor vehicle operation and maintenance. Follows road rules and regulations consistently and plans efficient routes. Strong background in logistics transport. Safety-focused driver focused on safely and quickly deliveries. Maintains thorough records and communicates regularly with dispatch to stay on top of destination and route changes. Inspects vehicles regularly and handles basic upkeep.
Overview
7
7
years of professional experience
1
1
Language
Work History
Driver (Part time)
LTS African Executives Management Service
1 2021 - Current
Managed time and routes to meet customer demands and provide customer satisfaction
Supported vehicle safety and performance with basic maintenance and repairs to correct issues
Worked collaboratively with dispatch personnel to report issues and receive instructions
Completed daily vehicle inspections to address cleaning, refueling, and maintenance needs
Monitored traffic conditions and construction delays to reduce potential delays
Represented company reputation with courtesy, quality service and professional appearance
Communicated with passengers to assess needs and answer questions about route and expected travel time
Loaded and unloaded vehicle to safely transport daily deliveries
Cleaned and detailed vehicle to promote passenger comfort and satisfaction
Used GPS and map navigation to plan most efficient route
Implemented innovative strategies to optimize fuel efficiency, resulting in significant cost savings for company
Acted as reliable brand ambassador by presenting professional image and maintaining positive attitude
Accommodated special requests and preferences resulting in multiple recommendations from customers
Demonstrated adaptability and problem-solving skills by navigating and delivering goods in challenging or unfamiliar terrains
Participated in ongoing driver training programs to address potential hazards and improve safety
Carried out daily pickups and deliveries to meet personal targets
Performed routine vehicle upkeep and notified supervisors of advanced repair needs
Selected safe locations to stop and secured vehicles during overnight stays
Provided friendly, courteous communication in all interactions with internal personnel and external stakeholders
Recorded fuel consumption for accurate expense reporting
Secured loads according to proper procedures and safety measures
Took alternative routes for maximum speed and safety
Followed road rules and regulations to minimize risks and company liability
Coordinated smooth loading and unloading of goods for organized stops
Operated vehicle controls properly to communicate with other drivers and pedestrians
Prepared, completed and submitted documentation within agreed timeframes
Completed assigned tasks on schedule
Maintained inventory of supplies and equipment for long haul trips
Loaded and unloaded goods promptly from vehicles upon arrival at destinations
Communicated with dispatch in real time to set up and adjust route plans
Planned routes in advance and navigated way through unfamiliar locations
Interpreted colleagues' hand signals to carry out complex maneuvers in tight spaces
Recorded driving hours to stay within legal limits
Transported passengers safely with skilled operation of different vehicles
Represented company positively on roads through safe, controlled driving.
Customer Service Agent
Ekurhuleni Metropolitan Municipality
03.2017 - 09.2019
Directed phone calls to shorten service time and steer conversations towards targeted solutions
Shared relevant tools with customers as necessary to reduce support call frequency
Researched issues across multiple databases to fully understand and address concerns
Combined active listening skills, prepared scripts and personal communication expertise to determine best solution for each caller
Answered inbound calls to greet and assist customers with various needs and questions
Resolved customer inquiries, complaints, and issues providing insightful solutions
Researched assistance requested and offered accurate information to resolve issues and respond to inquiries
Documented detailed notes in CRM system to track customer interactions.