Zanele Shezi
Midrand
Summary
Dynamic Software Tester with experience debugging and implementing manual tests to help applications run smoothly. Collaborates with software team in continuous build and deployment process. Excels at learning new software tools and best practices in software quality assurance.
Overview
11
11
years of professional experience
Work History
Software Tester
Evaluating Software Applications
04.2019 - Current
- Collaborated with QA team to test software quality through manual testing.
- Supported test review, defect control and configuration management within delivery pipeline.
- Coordinated work with various teams to solve problems and improve efficiency for software testing.
Data Capturer
Capturing Data From Hardcopy to Softcopy.
03.2018 - 09.2018
- Entered client information into databases quickly and with minimal errors.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Verified accuracy and validity of data entered in databases
Call Center Representative
Answering Inbound Calls:
09.2017 - 12.2017
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Post Office Clerk
Assisting Customers With Mailing Letters and Packs
02.2014 - 08.2014
- Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Planned routes and service updates to improve customer satisfaction.
- Monitored inventory of postage stamps and made orders to replenish.
Education
No Degree - General Office Services
PC Training And Business College
Johannesburg, South AfricaNo Degree - General Transcription
TypeWhizz
Online Platform Based In The United Kingdom03.2024
No Degree - Information Technology
CTU Campus
Johannesburg, South Africa 08.2020
Skills
- Time Management
- Goal Setting
- Reliability
- Written Communication
- Active Listening
- Problem-solving abilities
- Effective Communication
- Teamwork and Collaboration
- Attention to Detail
- Analytical Thinking
- Analytical Skills
- Self Motivation
- Multitasking Abilities
- Cross-platform testing
- Test Planning
- Defect tracking
- Requirements Analysis
- Regression testing understanding
- New feature testing
- Manual Testing
- Regression Testing
- Functional Testing
- Integration Testing
Languages
English
Bilingual or Proficient (C2)
Timeline
Software Tester
Evaluating Software Applications
04.2019 - Current
Data Capturer
Capturing Data From Hardcopy to Softcopy.
03.2018 - 09.2018
Call Center Representative
Answering Inbound Calls:
09.2017 - 12.2017
Post Office Clerk
Assisting Customers With Mailing Letters and Packs
02.2014 - 08.2014
No Degree - General Office Services
PC Training And Business College
No Degree - General Transcription
TypeWhizz
No Degree - Information Technology
CTU Campus
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