Hi, I’m
Zanele Promise Mabaso
Virtual Assistant
Ladysmith
Summary
Dynamic and detail-oriented administrative assistant with over 8 years of experience, specializing in delivering outstanding customer service and enhancing operational efficiency. I possess exceptional communication, problem-solving, and time management skills, which I aim to leverage to streamline administrative procedures and ensure seamless organizational operations. My commitment to being high
Overview
15
years of professional experience
1
year of post-secondary education
3
Languages
Work History
WINDSOR SECONDARY SCHOOL
Office Administrator
04.2014 - 12.2024
Job overview
- Clerical tasks
- Calendar management
- Correspondence management
- Database management
- Customer service
- Meeting management
- Support
WINNERS SHOES
Sales Assistant
09.2009 - 12.2011
Job overview
- Customer service
- Sales
- Inventory
- Returns and refunds
- Visual merchandising
- Store cleanliness
- Reporting
- Helping other staff
Education
STEP UP ADMIN INSTITUTION
Business Administration
02.2013 - 05.2013
University Overview
- The management of an office, business, or organization
- The function of a political state in exercising its governmental duties
- The structuring and coordination of tasks within an organization to ensure efficiency and effectiveness
- A program that prepares specialists to manage companies and institutions, including finance, accounting, documents, and information systems
- Introduction to computer hardware, software, and operating systems
- Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook
- Graphic Design and Digital Media: Adobe Creative Suite, including Photoshop, Illustrator, and InDesign
- Web Development and Design: HTML, CSS, JavaScript, and WordPress
- Cybersecurity and Data Protection: Online safety, password management, and data encryption
- Business Productivity and Efficiency: Time management, organization, and workflow optimization
AVUXENI COMPUTER ACADEMY
Computer Skills
01.2013 - 05.2013
University Overview
- Introduction to computer hardware, software, and operating systems
- Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook
- Graphic Design and Digital Media: Adobe Creative Suite, including Photoshop, Illustrator, and InDesign
- Web Development and Design: HTML, CSS, JavaScript, and WordPress
- Cybersecurity and Data Protection: Online safety, password management, and data encryption
- Business Productivity and Efficiency: Time management, organization, and workflow optimization
Skills
* Verbal communication
* Written communication
* Active listening
* Teamwork
* Prioritization
* Goal setting
* Scheduling
* Task management
* Organization
* Adaptability
* Flexibility
* Creative thinking
* Problem-solving
* Decision-making
* Empowerment
* Professionalism
* Work ethic
* Accountability
* Responsibility
* Integrity
* Computer skills
* Software proficiency
* Data analysis
* Digital communication
* Attention to detail
* Time management
* Positive attitude
* Empathy
Personal Information
- Date of Birth: 11/22/88
- Nationality: South African
- Marital Status: Single
Timeline
Office Administrator
WINDSOR SECONDARY SCHOOL
04.2014 - 12.2024
STEP UP ADMIN INSTITUTION
Business Administration
02.2013 - 05.2013
AVUXENI COMPUTER ACADEMY
Computer Skills
01.2013 - 05.2013
Sales Assistant
WINNERS SHOES
09.2009 - 12.2011