Zanele Phakathi
Tembisa
Summary
Experienced in Microsoft Office, virtual assistance, and administration with a strong work ethic and exceptional time management skills. Skilled in client orientation, customer focus, and conflict management to ensure smooth office operations and confidentiality. Demonstrated proficiency in data entry, document management, project and performance analysis, problem-solving, team training, and coordination.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Seasonal Sales Associate
Mr Price
12.2022 - 01.2023
- Increased sales by providing expert styling and shopping assistance.
- Maintained a safe and organized shopping environment, adhering to protocols.
- Mastered POS systems for efficient transactions and reporting.
- Resolved customer complaints, boosting customer satisfaction ratings.
Senior Administrator
Tue Fuel Distributor
05.2021 - 11.2022
- Reduced office expenses by optimizing procurement and inventory management.
- Trained and mentored administrative staff, increasing operational efficiency.
- Maintained 100% accuracy in record-keeping and report generation.
- Assisted in budget planning and financial analysis, leading to cost savings.
- Implemented a new scheduling system, improving meeting coordination.
- Managed cross-department communication, ensuring seamless operations.
Education
Bachelor of Administration -
University of Limpopo
2025
Matric Certificate -
Charlotte Maxeke Secondary
2020
Skills
- Teamwork
- Interpersonal skills
- Ethical and honest
- Integrity to maintain confidentiality
- Punctuality
- Deadline-driven
- Ability to work under pressure
- Communication and interpersonal skills
- Computer literacy (MS Office Suite)
- Attention to detail
- Time management
- Verbal and written communication skills
- Telephone etiquette
Certification
- Basic Computer Literacy, 2024-10-01, EDU Course
- Virtual Assistance Training, 2024-10-01, EDU Course
Languages
English
IsiZulu
Personal Information
License: C1 License
References
- Winnie, Mr Price, 072 391 8691, edenvale@mrp.com
- C. Mathiba, Tau Fuel Distributors, +27 78 889 6629, mydoccs123@gmail.com
Timeline
Seasonal Sales Associate
Mr Price
12.2022 - 01.2023
Senior Administrator
Tue Fuel Distributor
05.2021 - 11.2022
Bachelor of Administration -
University of Limpopo
Matric Certificate -
Charlotte Maxeke Secondary
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