Zanele Nkosi
Johannesburg
Summary
Dynamic sales consultant with proven success at Absa, leveraging CRM software and sales scripting to exceed targets. Expert in lead qualification and product presentation, I build strong customer relationships through active listening and tailored solutions. Committed to enhancing customer satisfaction and driving company growth through effective communication and strategic sales techniques.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Sales consultant
Clientele
Johannesburg
11.2023 - 11.2025
- Identified client needs through careful questioning and active listening.
- Presented service benefits in clear, confident conversations.
- Handled customer objections with calm, professional responses.
- Advised Clientele customers on product options and policy details.
- Provided detailed product information to customers, including features, prices, and availability.
- Followed Clientele sales scripts and compliance requirements.
- Performed cold calls to prospective customers to introduce company offerings.
Sales Consultant
Absa
Johannesburg
11.2018 - 11.2019
- As a sales Consultant at Absa, my responsibility was to assist customers by understanding their needs and recommending products or services that best suit them. I welcome customers in a friendly and professional manner and provide them with clear information about the products.
- I help customers make the right buying decisions by explaining product features, benefits, and prices.
- I also worked towards meeting sales targets and increasing company sales. I handle customer enquiries, resolve complaints, and make sure customers are satisfied with their purchases.
- I aimed to build good relationships with customers by listening to their questions and providing excellent customer service.
- I kept the sales area clean, organised, and presentable. I worked well with my team to achieve business goals and ensure smooth daily operations.
- I am always willing to learn new skills and improve my communication and selling abilities. My main goal is to provide excellent service, build customer trust, and contribute positively to the success of the company.
Education
Bachelor in Public Administration - Commerce
Rosebank College
Johannesburg, South Africa 02.2021 - 11.2024
Bachelor in -
Rosebank College
Johannesburg, South AfricaSkills
- CRM software
- Sales scripts
- Sales reporting
- Product demonstrations
- Sales compliance
- Lead qualification
- Product presentation
Timeline
Sales consultant
Clientele
11.2023 - 11.2025
Bachelor in Public Administration - Commerce
Rosebank College
02.2021 - 11.2024
Sales Consultant
Absa
11.2018 - 11.2019
Bachelor in -
Rosebank College