Summary
Overview
Work History
Education
Skills
References
ABOUT ME
Timeline
Generic

Zanele Ngobese

Safety Management Graduate
Durban

Summary

I have successfully completed my qualification " Diploma in Safety Management" and my objective is to obtain a position within Occupational, Health and Safety field where I can apply all the knowledge I have accumulated during my study in Safety Management. I am seeking a position where I can apply my strong work ethic, enthusiasm, and willingness to learn to contribute effectively to the team with the goal of ensuring that the work environment is safe, and everyone goes home safe.

Overview

4
4
Languages

Work History

Call Center Representative

Gauteng City College
11.2023 - 05.2024
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Managed high call volumes while providing exceptional support to prospective students and maintaining professional composure.
  • Provided personalized assistance to existing students, fostering strong relationships and promoting brand loyalty.
  • Established trust with existing students by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Met student call guidelines for service levels, handle time and productivity.

Education

National Diploma - Safety Management

University of South Africa
04.2001 -

Certificate - Business Analysis

Gauteng City College
Johannesburg, South Africa
04.2001 -

Higher Certificate - Economic And Management Science

University of South Africa
04.2001 -

High School Diploma -

Trenance Park
Verulam
04.2001 -

Skills

  • Customer Service
  • Customer relationship management
  • Teamwork
  • Problem Solving
  • Communication
  • Attention to detail

References

Maphile, Mabane, +27 79 033 8709, GCC

ABOUT ME

I am very passionate about Health and Safety. I am interested in learning, developing and gaining experience in the field. The diploma in Safety Management which i have completed in June 2025 has provided me with certain amount of knowledge to work and contribute significantly in this field and ensure that workplace is a safe place for employees.

Timeline

Call Center Representative

Gauteng City College
11.2023 - 05.2024

National Diploma - Safety Management

University of South Africa
04.2001 -

Certificate - Business Analysis

Gauteng City College
04.2001 -

Higher Certificate - Economic And Management Science

University of South Africa
04.2001 -

High School Diploma -

Trenance Park
04.2001 -
Zanele NgobeseSafety Management Graduate