ZANELE NDONDO
Factory Assistant Shop Assistant Administrative Assistant
Johannesburg,Gauteng
Summary
Dedicated, reliable and hardworking professional with experience in factory operations, retail assistance, customer service, stock control, and administrative support. Holds a Diploma in Law from the University of South Africa (UNISA) and is currently pursuing a Bachelor of Laws (LLB) degree. Experienced in product handling, order preparation, quality inspections, payment processing, record keeping, and customer relations. Demonstrates strong attention to detail, teamwork, communication and organisational skills, with the ability to adapt to different responsibilities while maintaining quality and workplace safety standards.
Overview
1
1
Language
5
5
years of professional experience
Work History
Factory Assistant Admin Assistant Receptionist
Roodt Traders PTY
Johannesburg , Roodepoort
01.2024 - Current
- Assist with daily factory operations and production activities as required.
- Pack finished products carefully and prepare orders for shipment.
- Inspect products for defects and report quality issues.
- Remove completed products from production lines and transfer them to packing and storage areas.
- Load and unload products for dispatch.
- Count finished products and prepare orders according to customer requirements.
- Assist with woodworking and CNC-related production tasks as required.
- Inspect wooden products and finished materials to maintain quality standards.
- Label, package, weigh and measure products before dispatch.
- Capture customer information, product details and payment information accurately.
- Maintain stock records, generate job cards and assist with invoice processing.
- Respond to customer enquiries, emails and telephone calls professionally.
- Follow workplace safety procedures and use the required personal protective equipment (PPE).
- Key responsibilities:
Shop Assistant
PNA Crest-a
04.2022 - 01.2024
- Received, unpacked and arranged merchandise on shelves and display areas.
- Assisted customers in locating products and selecting suitable items.
- Processed customer payments accurately using the point-of-sale system.
- Responded to customer enquiries, complaints and requests professionally.
- Provided product information and recommendations to customers.
- Conducted price checks and assisted in resolving pricing discrepancies.
- Maintained clean, organised and well-presented shelves and store areas.
- Worked collaboratively with colleagues to support daily store operations.
- Helped maintain a positive customer experience and high service standards.
- Key responsibilities:
Education
Bachelor of Laws (LLB) - undefined
University of South Africa (UNISA)
10.2026
Diploma in Law - undefined
University of South Africa (UNISA)
01.2025
National Senior Certificate - Grade 12
R W Fick Senior Secondary School
01.2019
Skills
Factory operations and production support
Product packing, labelling, and order preparation
Quality control and product inspections
Stock control and inventory management
Retail sales and customer service
Point-of-sale (POS) payment processing
Administrative support and data capturing
Invoice processing and record keeping
Customer enquiries and complaint resolution
Document handling and filing
Workplace health and safety compliance
Teamwork, communication and time management
Personal Information
Driving License: Code B
References
Professional references available upon request.
Timeline
Factory Assistant Admin Assistant Receptionist
Roodt Traders PTY
01.2024 - Current
Shop Assistant
PNA Crest-a
04.2022 - 01.2024
National Senior Certificate - Grade 12
R W Fick Senior Secondary School
Diploma in Law - undefined
University of South Africa (UNISA)
Bachelor of Laws (LLB) - undefined
University of South Africa (UNISA)