
Highly organised and detail-oriented Administrative and Secretarial Professional with 11 years of experience supporting executives, departments, and cross-functional teams in both public and private sector environments. Proven track record of streamlining office operations, managing complex schedules, and delivering high-quality administrative support that enhances organisational efficiency. Skilled in document management, meeting coordination, stakeholder liaison, and confidential information handling. Adept at adapting to diverse organisational cultures, implementing process improvements, and ensuring compliance with policies and procedures. Recognised for exceptional communication skills, discretion, and the ability to anticipate needs in fast-paced, deadline-driven settings. Coordinated over 60 high-level meetings annually, ensuring 100% on-time delivery of agendas and minutes.
· Provide administrative support services to the Directorate
· Provide secretarial support services to the Director
· Maintain the director’s diary and set up meetings
· Liaise with agencies in organising travel and accommodation for the Directorate
· Attend to phone calls and enquiries
· Receive clients and arrange appointments
Managed email correspondence, ensuring prompt and efficient communication.
Type Memos and letters for the Director
Recorded detailed meeting minutes, facilitating accurate documentation and follow-up.
· Maintain electronic and hard copy files
· Prepare refreshments for the office of the Director
· Assist in managing the director’s budget
· Prepare and submit claims for director