Zanele Mhlanga
Administration Clerk
Witbank
Summary
Analytical and resourceful professional with a proven record of enhancing operational effectiveness. Known for exceptional customer service and effective communication skills, ready to contribute to productivity and service delivery improvements.
Overview
10
10
years of professional experience
Work History
Site Administrator
MCC GROUP OF COMPANIES
04.2008 - 04.2015
- Managed site operations to ensure compliance with safety regulations and standards.
- Coordinated communication between departments to streamline workflow and improve efficiency.
- Oversaw scheduling and resource allocation to optimize site productivity.
- Implemented process improvements that enhanced operational effectiveness and reduced downtime.
Cashier / Teller
PRO PLASTIC SIGN
03.2006 - 02.2008
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy and accountability throughout shifts.
- Assisted in inventory management, tracking stock levels and reporting discrepancies.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Clerical Clerk
MBOMBELA LICENCING DEPARTMENT
04.2005 - 01.2006
- Processed licensing applications efficiently, ensuring compliance with regulations.
- Managed incoming correspondence and maintained accurate filing systems to enhance workflow.
- Coordinated appointment scheduling for clients, improving service delivery and reducing wait times.
- Assisted in the training of new clerical staff, fostering a collaborative work environment.
Education
Senior Certificate - Commence
Khutsalani Secondary School
Mbombela 04.2001 -
MODULE 29 - MODULE 29 HEALTH AND SAFETY
MCC LEARNING CENTER
Benoni, South Africa 04.2001 -
No Degree - OFFICE ADMINISTRATION
SKILLSPLUS SOLUTIONS (MCC EQSTRA)
Midrand, South Africa 04.2001 -
No Degree - SECRETARIAL AND COMPUTER APPLICATION
A.T COMPUTER SCHOOL
MBOMBELA 04.2001 -
Skills
Customer support
Community management
Mobile responsiveness
Server administration
Timeline
Site Administrator
MCC GROUP OF COMPANIES
04.2008 - 04.2015
Cashier / Teller
PRO PLASTIC SIGN
03.2006 - 02.2008
Clerical Clerk
MBOMBELA LICENCING DEPARTMENT
04.2005 - 01.2006
MODULE 29 - MODULE 29 HEALTH AND SAFETY
MCC LEARNING CENTER
04.2001 -
Senior Certificate - Commence
Khutsalani Secondary School
04.2001 -
No Degree - OFFICE ADMINISTRATION
SKILLSPLUS SOLUTIONS (MCC EQSTRA)
04.2001 -
No Degree - SECRETARIAL AND COMPUTER APPLICATION
A.T COMPUTER SCHOOL
04.2001 -