Zanele Mbanjwa
Johannesburg
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Store Manager
Factorie (Mall of the south)
Johannesburg
03.2019
- Managing all employees making sure all customers are receiving customer engagement
- Achievement of sales target
- Achievement of budgeted wage percentage target
- Store presentation and Visual merchandising
- Complete ownership of stock take results
- Team retention
- Effective time management
- Ability to delegate and organise others
- Responsible and reliable.
Assistant Manager
Factorie (Mall of Africa)
Johannesburg
04.2016 - 02.2019
- Managing all employees making sure all customers are receiving customer engagement
- Achievement of sales target
- Achievement of budgeted wage percentage target
- Store presentation and Visual merchandising
- Complete ownership of stock take results
- Team retention
- Effective time management
- Ability to delegate and organise others
- Responsible and reliable.
Department Manager
Cotton ON (Mall of Africa)
Johannesburg
11.2014 - 04.2016
- Managing all employees making sure all customers are receiving customer engagement
- Achievement of sales target
- Achievement of budgeted wage percentage target
- Store presentation and Visual merchandising
- Complete ownership of stock take results
- Team retention
- Effective time management
- Ability to delegate and organise others
- Responsible and reliable.
Senior Controller
Goldrush Group
05.2007 - 09.2013
- Managing all Employees and supervision where is Required, Plan the day to day operation and function of the area, Organize and Implement production of the work, and the workforce, training, and resources necessary, in a way that accomplishes the desired and required outcomes to meet the goals.
Education
Customer Service Certificate - Customer Service Management
Goldrush Group Internal Training
Zambezi Drive Kolonade PretoriaDiploma - Computer Microsoft
North Eastern Study Center
No 64 Becker Street Yeoville JohannesburgSenior Certificate - Matric
Realogile High School
15th Avenue AlexandraSkills
Loss Prevention
Competitor MonitoringPrevention
POS Systems
Retail Inventory Management
Team Development
Shift Scheduling
Payroll Management
Store Merchandising
Employee Training
Personnel development
Team leadership and coaching
Operations Oversight
Leadership Development
Team motivation
Loss Prevention Procedures
Formal Qualifications
- North Eastern Study Centre, Computer Diploma in Microsoft office, 2005
- Realogile High School, Senior Certificate, 1997
- Internal training at Goldrush Group, Customer service certificate
- Internal training at Gold rush Group, Management Development Program stage 1
Identity No
77/05/01
Roles And Responsibilities
Managing all employees making sure all customers are receiving customer engagement. Achievement of sales target. Achievement of budgeted wage percentage target. Store presentation and Visual merchandising. Complete ownership of stock take results. Team retention. Effective time management. Ability to delegate and organise others. Responsible and reliable.
Personal Information
- Nationality: South African
- Driving License: Code10
References
- Cotton On, Operations Manager, 010 493 1717
- Factorie, HR Partner, 011 268 3700, 082 337 2159
- Goldrush Group, General Manager, 012 548 1228/0874901705, 082 522 5338
Timeline
Store Manager
Factorie (Mall of the south)
03.2019
Assistant Manager
Factorie (Mall of Africa)
04.2016 - 02.2019
Department Manager
Cotton ON (Mall of Africa)
11.2014 - 04.2016
Senior Controller
Goldrush Group
05.2007 - 09.2013
Customer Service Certificate - Customer Service Management
Goldrush Group Internal Training
Diploma - Computer Microsoft
North Eastern Study Center
Senior Certificate - Matric
Realogile High School