Summary
Overview
Work History
Education
Skills
Formal Qualifications
Identity No
Roles And Responsibilities
Personal Information
References
Timeline
Generic
Zanele Mbanjwa

Zanele Mbanjwa

Johannesburg

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

Store Manager

Factorie (Mall of the south)
Johannesburg
03.2019
  • Managing all employees making sure all customers are receiving customer engagement
  • Achievement of sales target
  • Achievement of budgeted wage percentage target
  • Store presentation and Visual merchandising
  • Complete ownership of stock take results
  • Team retention
  • Effective time management
  • Ability to delegate and organise others
  • Responsible and reliable.

Assistant Manager

Factorie (Mall of Africa)
Johannesburg
04.2016 - 02.2019
  • Managing all employees making sure all customers are receiving customer engagement
  • Achievement of sales target
  • Achievement of budgeted wage percentage target
  • Store presentation and Visual merchandising
  • Complete ownership of stock take results
  • Team retention
  • Effective time management
  • Ability to delegate and organise others
  • Responsible and reliable.

Department Manager

Cotton ON (Mall of Africa)
Johannesburg
11.2014 - 04.2016
  • Managing all employees making sure all customers are receiving customer engagement
  • Achievement of sales target
  • Achievement of budgeted wage percentage target
  • Store presentation and Visual merchandising
  • Complete ownership of stock take results
  • Team retention
  • Effective time management
  • Ability to delegate and organise others
  • Responsible and reliable.

Senior Controller

Goldrush Group
05.2007 - 09.2013
  • Managing all Employees and supervision where is Required, Plan the day to day operation and function of the area, Organize and Implement production of the work, and the workforce, training, and resources necessary, in a way that accomplishes the desired and required outcomes to meet the goals.

Education

Customer Service Certificate - Customer Service Management

Goldrush Group Internal Training
Zambezi Drive Kolonade Pretoria

Diploma - Computer Microsoft

North Eastern Study Center
No 64 Becker Street Yeoville Johannesburg

Senior Certificate - Matric

Realogile High School
15th Avenue Alexandra

Skills

Loss Prevention

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Formal Qualifications

  • North Eastern Study Centre, Computer Diploma in Microsoft office, 2005
  • Realogile High School, Senior Certificate, 1997
  • Internal training at Goldrush Group, Customer service certificate
  • Internal training at Gold rush Group, Management Development Program stage 1

Identity No

77/05/01

Roles And Responsibilities

Managing all employees making sure all customers are receiving customer engagement. Achievement of sales target. Achievement of budgeted wage percentage target. Store presentation and Visual merchandising. Complete ownership of stock take results. Team retention. Effective time management. Ability to delegate and organise others. Responsible and reliable.

Personal Information

  • Nationality: South African
  • Driving License: Code10

References

  • Cotton On, Operations Manager, 010 493 1717
  • Factorie, HR Partner, 011 268 3700, 082 337 2159
  • Goldrush Group, General Manager, 012 548 1228/0874901705, 082 522 5338

Timeline

Store Manager

Factorie (Mall of the south)
03.2019

Assistant Manager

Factorie (Mall of Africa)
04.2016 - 02.2019

Department Manager

Cotton ON (Mall of Africa)
11.2014 - 04.2016

Senior Controller

Goldrush Group
05.2007 - 09.2013

Customer Service Certificate - Customer Service Management

Goldrush Group Internal Training

Diploma - Computer Microsoft

North Eastern Study Center

Senior Certificate - Matric

Realogile High School

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Zanele Mbanjwa