Summary
Overview
Work history
Education
Skills
Timeline
Generic

Zanele Malesela

Boksburg,South Africa

Summary

Accomplished leader with over 12 years of progressive experience in FMCG, manufacturing, warehousing, logistics, and distribution. Expert in leading large-scale operations and delivering productivity improvements, cost reductions, and service enhancements through Lean and Operational Excellence methodologies. Demonstrated success in directing complex projects such as multi-site plant consolidations while maintaining business continuity. Skilled in S&OP, capacity planning, workforce optimisation, compliance, and performance management. Proven ability to lead cross-functional teams and manage stakeholder relationships to drive sustainable business results.

Overview

13
13
years of professional experience

Work history

Depot Manager

Diplomat Distribution SA
2025.01 - 2026.06
  • Accountable for overall depot management, ensuring national service delivery, quality control, and compliance with regulatory and corporate standards.
  • Partner with Business Unit and Category Leads in S&OP processes to drive effective supply chain execution and continuous improvement initiatives.
  • Lead EHS and Risk audit compliance; implemented emergency response and safety programs resulting in zero Lost Time Incidents (LTI).
  • Analyze logistics performance data and implement corrective actions to optimize transportation efficiency, inventory flow, and resource utilization.
  • Oversee financial performance of the depot, ensuring budget compliance and cost reduction through process optimization and operational efficiency.
  • Lead cross-functional teams to achieve operational targets while maintaining high service levels and customer satisfaction.
  • Key Achievements
  • Achieved zero Lost Time Incidents through proactive safety and compliance management.
  • Improved operational efficiency through logistics performance analysis and continuous improvement initiatives.
  • Successfully managed depot budgets while driving cost reduction and service excellence.

Warehouse Operations Manager

Diplomat SA
2023.10 - 2024.12
  • Developed and operationalized logistics masterplans to enhance OTIF delivery and overall warehouse efficiency.
  • Implemented Lean principles and continuous improvement methodologies, achieving a 30% reduction in order processing time and a 15% increase in productivity.
  • Maintained warehouse utilization between 70%–85%, balancing efficiency and storage optimization.
  • Controlled operational expenditure by managing overtime, forklift maintenance, and resource allocation.
  • Established and maintained SLAs with service providers, improving delivery reliability and client satisfaction.
  • Designed depot logistics strategy aligned with corporate goals and operational requirements.
  • Co-led diversity, inclusion, and leadership programs that improved employee engagement scores by 23%.
  • Key Achievements
  • Reduced order processing time by 30%.
  • Increased warehouse productivity by 15%.
  • Improved employee engagement by 23%.
  • Optimized warehouse utilization and operational expenditure.

SPL Warehouse Specialist / Operational Excellence Lead

PepsiCo – Isando Manufacturing Plant
2022.06 - 2023.09
  • Optimized route planning and load scheduling, reducing delivery time by 25% and enhancing customer satisfaction.
  • Improved inventory tracking accuracy to 98%, minimizing losses and strengthening operational control.
  • Negotiated supplier contracts that reduced material costs by 10%, directly improving profitability.
  • Facilitated stakeholder alignment through performance reviews, reporting dashboards, and operational governance forums.
  • Analysed end-to-end operational and supply chain processes across warehousing, logistics, and project initiatives to identify improvement opportunities.
  • Identified and eliminated process inefficiencies, bottlenecks, rework, and non-value-adding activities to improve operational performance.
  • Designed and implemented lean, standardized, and scalable operational processes aligned with best-practice methodologies.
  • Developed and maintained Standard Operating Procedures (SOPs), workflow maps, process controls, and operational documentation.
  • Collaborated with project managers, engineering teams, and cross-functional stakeholders to improve operational effectiveness and service delivery.
  • Analysed project and operational performance metrics including cost variance, schedule adherence, productivity, and operational KPIs.
  • Key Achievements
  • Reduced delivery lead times by 25%.
  • Increased inventory accuracy to 98%.
  • Delivered 10% supplier cost savings.
  • Improved operational efficiency through process standardization and Lean implementation.
  • Strengthened governance, audit readiness, and compliance controls.
  • Led the consolidation of three manufacturing plants into a single mega plant, optimizing operational efficiency, reducing overhead costs, improving resource utilization, and enhancing end-to-end supply chain performance.

DC Logistics Manager

PepsiCo – Robertville Distribution Centre
2021.04 - 2022.06
  • Led a workforce of more than 60 employees across warehouse and logistics operations.
  • Reduced staff turnover by 15% through leadership development and workforce engagement.
  • Reduced operational expenses by 25% through strategic workforce planning and process optimization.
  • Consolidated three distribution centres into a single efficient hub, improving order processing time by 12%.
  • Achieved 99% product availability for key SKUs through data-driven inventory management.
  • Managed budgets, Capex forecasting, and supplier contracts, delivering 12% year-to-date savings.
  • Implemented SDCA, Lean, and 5S methodologies to strengthen operational excellence and safety performance.
  • Key Achievements
  • Reduced operational costs by 25%.
  • Improved order processing efficiency by 12%.
  • Achieved 99% product availability.
  • Delivered 12% annual savings through budget and supplier management.

Warehouse Manager

South African Breweries (SAB)
2019.01 - 2021.05
  • Managed end-to-end warehouse operations, inventory control, and distribution support activities.
  • Led warehouse teams to achieve safety, quality, productivity, and service objectives.
  • Implemented continuous improvement initiatives to optimize warehouse performance and customer service.
  • Ensured compliance with company standards, safety regulations, and operational procedures.

Logistics Coordinator

South African Breweries (SAB)
2015.04 - 2018.12
  • Coordinated transportation, warehousing, inventory movement, and distribution activities.
  • Monitored logistics performance and implemented corrective actions to improve service levels.
  • Managed operational reporting, supplier relationships, and customer service requirements.

Operations Trainee / Supply Chain Graduate

South African Breweries (SAB)
2014.01 - 2015.03
  • Participated in supply chain, logistics, warehousing, and continuous improvement projects.
  • Supported operational planning, process improvement, and performance reporting initiatives.

Part-Time Sales Administrator

Vendor Logistics
2013.01 - 2013.12
  • Supported sales administration, customer service, reporting, and operational activities.
  • Maintained accurate records and documentation to support business operations.

Education

Postgraduate Diploma (PGDip) - Business Administration

University of the Witwatersrand (Wits)

Bachelor of Technology (BTech) - Operations Management

University of South Africa (UNISA)

National Diploma - Operations Management

Cape Peninsula University of Technology (CPUT)

Skills

  • 12 years of progressive leadership experience in FMCG, manufacturing, warehousing, logistics, and distribution
  • Successfully led large-scale warehouse, depot, and distribution operations across nationally recognized organizations
  • Delivered significant productivity improvements, cost reductions, and service enhancements through Lean and Operational Excellence methodologies
  • Extensive experience in S&OP, capacity planning, workforce optimization, compliance, and performance management
  • Proven ability to lead cross-functional teams, manage complex stakeholder relationships, and drive sustainable business results
  • Directed a multi-site plant consolidation project, integrating three manufacturing facilities into a centralized mega plant while maintaining business continuity, improving productivity, and standardizing operational processes

Timeline

Depot Manager

Diplomat Distribution SA
2025.01 - 2026.06

Warehouse Operations Manager

Diplomat SA
2023.10 - 2024.12

SPL Warehouse Specialist / Operational Excellence Lead

PepsiCo – Isando Manufacturing Plant
2022.06 - 2023.09

DC Logistics Manager

PepsiCo – Robertville Distribution Centre
2021.04 - 2022.06

Warehouse Manager

South African Breweries (SAB)
2019.01 - 2021.05

Logistics Coordinator

South African Breweries (SAB)
2015.04 - 2018.12

Operations Trainee / Supply Chain Graduate

South African Breweries (SAB)
2014.01 - 2015.03

Part-Time Sales Administrator

Vendor Logistics
2013.01 - 2013.12

Bachelor of Technology (BTech) - Operations Management

University of South Africa (UNISA)

National Diploma - Operations Management

Cape Peninsula University of Technology (CPUT)

Postgraduate Diploma (PGDip) - Business Administration

University of the Witwatersrand (Wits)
Zanele Malesela